1 /5 jose cumpian: Beware before you have worked done on your vehicle at this location. The receptionist was
unprofessional and was not helpful. I was never told upfront of any cost relating to diagnostics
or repairs and labor. The receptionist stated that she would notify the head mechanic and I
waited until he was available; even the head mechanic did not mention the costs to at least
diagnose the issue.
They started work on my vehicle before asking me for approval or updating me of what the
issue may be after I provided a brief description of what the car was doing. It ended up being a
bad radiator and a defective thermostat. The total cost of repairs ended up being $893.61;
parts- $399.64 Labor- $461.00and diagnostic check-$120.00. If I had been given a price range upfront, I could have
searched for alternative mechanics to complete the repairs for less amount. I do feel like I was
taken advantage.
