epic nail bar castle hills - Lewisville (TX)

1 /5 Diana (DianaC): The lady was super nice and everyone was sweet but the nails? No. They didn’t clean around my cuticles or even smooth out the nail bed. I got a French gel tip on FRIDAY and they started coming off by Monday. This was from just showering or idk what happened but this has never happened to me before. lol this one was closer so I came here but I’d rather drive 30 mins to my regular nail salon, they clean my nails really well and my nails last so long for like 3 weeks. I’m not sure what this nail salon does differently or what happened but I don’t recommend.

5 /5 Emily: I’ve been here several times and had a different nail tech every time and they have all done great! I’ve loved them every time. Also got an amazing pedicure today by Amy. My new go-to spot. Highly recommend!

1 /5 Brandi Mann: Not happy at all with the service. Not even 24 hours my nails were migrating from the dip and when I asked for them to be fixed, I was only offered a service that “cut corners”. I asked Johnny to please start over and soak them off and instead of hearing me out, insisted to do it his way by applying more glue and cutting the nail. When clearly they were not done properly. When a customer is spending hundreds of dollars with your business, I suggest you do what makes them happy, rather than unheard. This is for an engagement dinner for myself and now I need to go elsewhere and start over. Requested a partial reimbursement. No response yet. I tried to stay and have them corrected and come at the slotted time and Johnny couldn’t sit down for two minutes to properly give me attention since HE himself requested for me to come at that time. Absolutely terrible. Hanna and Tina are great though.

1 /5 Nicole: Dip on natural nails. The file shape was sloppy & uneven. There are multiple areas on the sides that are missing the powder. They are super thick. There’s still powder & residue all over my fingers. A piece of hair & some other residue went on the nail while doing the finishing polish & instead of trying to get it off it was painted over a lot to try to hide. Love to tip good service but this was so disappointing. Wouldn’t recommend.

5 /5 Rachel Rochester: Hands down the best place I’ve been in years! They’re very talented, the designs are gorgeous that my daughter and I asked for. They were so kind to us, and so accommodating. I will absolutely be coming back! So happy to have found them