C: A culture of medical neglect permeates this place. During my stay I witnessed fellow patients repeatedly given food that they were allergic to or couldnt eat for various health reasons. The social workers were fantastic, but the group therapy sessions often crossed the line into toxic positivity. They also lock your room after breakfast while giving you almost nothing to do.
Now heres the worst part. My nurse practitioner routinely confused me with other patients, and even prescribed medication based on indications that I dont have. Im honestly scared for patients who are admitted to this place, because the staff dont know what theyre doing. Its only a matter of time before someone gets the wrong pill.
Tara Lewis: Dr. Max was thorough when I visited the ER. The attendant. RN was very thorough as well. They were kind. They really took their time to get questions answered and an understanding of what I was going through. So that’s first and four. Most important that it wasn’t rushed or quick to diagnose or miss diagnose me. I am thankful that my experience was well and that I came out healthy, just like I went in.
madina sahiby: Disappointed with the experience. We arrived early and completed paperwork, only to be asked to redo everything inside—very inefficient. The exam rooms have little to no privacy; you can hear other patients’ conversations. The environment was also noisy. We were told a doctor would see us, but ol nurse practitioner showed up. Overall, it felt like a waste of time. Would not recommend.
Shelley Nix: Allan and Dr. Dana are the best in cat care, hands down! Very compassionate, kind, and caring. Extremely knowledgeable, and I love the extra little facts and tips that are shared at visits. Highly recommend this practice.
Maddie B: Just go elsewhere. This place only cares about money and does NOT have the ability to properly read insurance. I refuse to allow a company to owe me money. My insurance said I am responsible for 20% not whatever complete contracted rate they offer. Went to another urgent care and was seem plus properly charged after wasting my time driving here and waiting for the lady at the front desk to figure out how to work the computer.
Go where they are knowledgeable, trained and know how to work their systems. Then for them to gossip about my situation in front of me which I found actually violated my rights to privacy. Notice all of their good reviews were months ago. As of lately these people are atrocious.
Danielle W.: I have absolutely LOVED the experience from start to finish here. I just recently delivered my final addition a few days ago and the labor and delivery staff are beyond amazing. I was treated with the highest respect, provided quick answers when had questions and they even went above and beyond to accommodate me and my family during our stay at the hospital. I was NEVER left without answers the nurses such as Felita, Judy, Jen, Brooke. Wait there’s more, Anne, Mary,& Olivia the weekend nurse. The beautiful Carol in charge of all the nurses were amazing I absolutely adored the Nicu nurse Tammi. I mean everyone was just nice and helpful. The food was very, very good I enjoyed my celebration meal and so did my hubby. Patti the pediatrician on call who cared so well for my little one was very funny and kept me smiling. This experience was different but I knew I was in great hands because everyone kept reassuring me everything was going to be just fine. I wrote them a note letting them know I hope to see them again in a different path such as a future Dr. I will never forget the staff here nor the experience please keep being a pillar to all future mom’s and moms of multiples we need staff like this! I love you all!! - Love Hall Wylie family ❤️
Jake Friemel: This place is one of the worst run ER/Urgent care facilities that my family has gone to. The only staff that was friendly was the nurses but the doctors were absolutely awful. We were getting transferred to another hospital and it took 3 hours for this process to be completed when the doctors stated at the very beginning that he would not be able to treat her. I went out and asked for the discharge papers and Dr. Patel decided to get smart with me and talk to me in a condescending tone. This is a doctor who has little patience and is willing to talk down to his patients. If I could give this LegacyER 0 stars I would.
