1 /5 Vanessa Estebane: I was very disappointed when I called to schedule an appointment today with Dr. De Santos and she refused to see me since I had not been to see her since 2021. I understand that most women get seen yearly however, I work constantly and that is not something that is doable for me. You would think that if you had already been a patient of hers before she would allow you to come back as needed. It was very disappointing as I asked Shayla to speak to Dr. De Santos personally and ask if she would mind taking me back since she was not accepting new patients for Gyno at this time and I received a call back from Shayla (who FYI was very nice) and she told me Dr. De Santos said no. This is very disappointing and although I am sure Dr. De Santos is busy I think there should be some type of procedure implemented to where even if I had to wait for months to get an appointment she would still allow that since I have already been to see her plenty of times before. I hope Dr. De Santos reads this and creates a different process in which she can still show her patients that she cares enough to take them back versus telling them to go find another OBGYN.