Isaiah Shean Was living in Temple for a year while mobilized for the military. As a service advisor/auto tech on the civilian side of my life, it is very hard to trust another shop that is not my own that I work for. I tried one place prior to Christian Brothers and was left with a bad taste in my mouth. The next and only shop I used the rest of the year I was here was this Christian Brother facility. My first interaction was with Spencer up front and to be honest he reminded me a bit of myself when it came to customer service. They always got me right in, Spencer and the other guys up front were always kind, I never had drips after having the oil changed, knowing the position I was in they never tried to sell me any unnecessary things. I always left feeling like they did a good job and I never had to worry. Appreciate the assistance, and was glad I didn’t have to worry about changing my own oil while I was down here. Thank you! If I’m ever back this way, this is where I’ll go.
5 /5
rickey craig I usually have a bit of concern when going to a mechanic, because I’ve seen so many lack integrity and a spirit of excellence. What I experienced with the awesome humans at Christian Brothers Automative was nothing short of an industry disrupter!
Genuine customer service was weaved throughout every touchpoint. They provide one of the most detailed and comprehensive reports for their estimate I’ve ever seen (even included videos and photos). They take transparency serious (no surprise fees).
Not only did they do what they said they would, but they completed it a full day ahead of schedule, AND went the extra mile by cleaning all of the dust and grease from the top of my engine. It’s hard enough to get a repair shop to do the base line with excellence, so that was incredible.
After new struts/shocks, sway bar links, CV axel (all three were shot), alignment, transmission fluid flush, and oil change, my car is running great!!!
Lastly, their warranty is impeccable — “3 years/36,000 miles – whichever occurs LAST.”
Recommend 100%!!!
5 /5