The Best 13 MEDICAL SERVICES near Brownsville, TX (Part 2)

Salma Caballero Just had the worst experience At this “clinic”… I called before hand gave them my date of birth And asked if there was appointments or walkins while I was at another clinic, all the way across town and they told me I can go as a walk-in, So I Quickly drove that way, they told me they only had one patient ahead of me… When I get there They let me know that they aren’t taking new patients.. The lobby was literally EMPTYYYYYYY…. Apparently, it takes “too much time For the doctor to see a new patient”…. The ladies in the front Had the worst attitude Knowing that I left another clinic Just for them to tell Able to be seen. Knowing Every clinic is about a 2 hour wait !!!! So much for paying so much Money For insurance….

Pete Garcia I am a new patient have an appointment on Jan 15 2025. Called this am to see if doctor today since I am not feeling well with asthma. The front desk like most in the valley have 0 customer service skills. Said no but being that I have an appointment on the 15 offered 0 solutions. I wish I could be like that with my customers and still be in business.

Marty Leal It’s not a pleasantry to visit any medical center, but this place… top quality! My father has come here (several times) and they always treat him well! The receptionist Polo is quite awesome and on this visit, we came in with high spirits and he just added to it! Very awesome! Wait time is practically nothing and absolute minimum wait time once you’re in waiting for results. Oh and only necessary tests! Other places go too broad in their testing. Better than going to the main hospital for most medical cases.

Arturo Ramos Jr Upon our arrival we were immediately greeted by the receptionist who without delay began the intake process and we were immediately triaged. During triage, the nurse was great, really knowledgeable, professional, and demonstrated great attitude to his profession. And the physician, I am greatly appreciative of his services for my daughter. He was knowledgeable, gave explanation of the procedures, and showed compassion. I am over-all appreciative of the services we received and for all the staff who helped me and my daughter.

Hernan Guerrero Great Dr. & medical staff.but the offices personal is inept,lazy,and rude.wont respond to the messages,the phones are always busy and when they do they put you on hold for the longest time.

Liz Gonzalez this place was soso, they had put two people to watch me overnight for absolute no reason, the man who was watching me would not stop coughing and these people do not let u sleep they talk and laugh while u are sleeping and it it so annoying, blankets are soso thin it is always cold i was freezing, i hated that this one lady had an attitude towards us for no reason at all it annoyed me so much i tried my best to not say anything and gladly i didnt say anything towards her, a staff member who had curly brownish blondish hair and wore cacky pants was rude to us for no reason our bedtime is at 9:30 and she would make us sleep at 6-7:30ish she would come on the weekends, boys at the unit 600 would always jump over the counter knowing dam well they wouldnt go anywhere, they need to listen to kids when they say they wanna fight them i had gotten into a fight and my hair was ripped out badly there was no staff members in the area whatsoever and only the nurses were there. this was overall an expierence.

Gabriel Pena Palms was something new to me as an RN. I had never worked in mental health so it was a little exhausting at first. Afterwards, I realized this is my new field in nursing. I loved how well we worked as a team. I met my wife there lol. I met a lot of experienced prime nurses as well. I will never forget everyone there for the training and education I received while working there. I want to especially thank Eric, Judy, Cacy, Joe, Angela, and Melissa! Keep on doing what you do best!

omar ruiz Came here for my brother because he needed vaccines for school. This is the only place that had them without an appointment. I dreaded and reluctant coming here because these places usually for low income families and have a stigma for usually being rude. Surprisingly they were very nice. Nicer than any private clinic I’ve ever been. The lady in the front I can tell she’s been working there a while was super nice I forgot her name. Also, another lady who administered the vaccine. She said she was helping for today and worked in the TB department . Great quality care!

Rose Lehmann At the COVID Vaccine distribution at Los Fresno’s. Line up was well planned. Port-o-potties were disgusting. Not enough, filthy, un believable that there were only 6 available. Not being maintained, a real health hazard!!

corina evans This is the second time my family has had to use the Valley Baptist Emergency Center and each time we’ve had Nurse Milly. She’s a great Nurse and her patient care is excellent. She is truly the best ER nurse I have ever seen. My husband has hard vains to get blood from and she was a pro. All the other staff was awesome too. Thank you Milly and Valley Baptist

Rebeka Villafranca I cannot say enough wonderful things about Alyssa at VBMC ER. From the moment she walked in to care for my daughter her kindness, compassion, and professionalism was evident. She went above and beyond to ensure we were comfortable, taking the time to listen to concerns and provide reassurance. She made difference in our visit to the ER. Her genuine warmth made a stressful time much easier. She is someone who truly embodies the heart of nursing. I am incredibly grateful for her exceptional care and dedication. Thank you Alyssa for making such a difference!

Norma Martinez NEVER go there!! Wait time is over 3 hours. Ridiculous for the elderly to be waiting that long. Even to pickup a referral or prescription the wait time is so bad. Already looking to switch doctors. I have seen the elderly in wheelchairs waiting over 3 hours. I dont know why they overlap their appointments but the wait time with this doctor is out of this world. :(

Gael medellin My mom has never seen the actual Dr. The wait times are ridiculously long. They make appts for lab readings theyve never scheduled, so ridiculous!

Yess Ponce This is by farthest the worst medical attention Ive received in my life. The total wait was 6 hrs, after being told it was a 2 hr. wait. Why lie to sick people, seeking medical attention? I was issued tests 3 hours later, then waited 3 hrs later to receive diagnosis. The worse part, during all the waiting I developed a fever, chills and I politely asked a young man how much longer. First, he commented it was 3 people before me to get results, 2 hrs passed and nothing. Finally, after waiting 3 hrs. For doctor to give me diagnosis the doctor has the audacity to carry conversation with an employee for 5 minutes talking about her father being a police officer and doctor telling her he needed therapy. This doctor is ridiculously unprofessional, to top it off they couldnt find my test results. My file wasnt even placed outside my room, which my door was left open no respect for my privacy. This facility deserves 0 stars. Warning, to ill people dont go, and waste your money or time.

Cassie L I have been a long-time patient of Valley Day and Night Clinic, but after my recent experience, I will never return. After moving back to the area, I visited the clinic today for a routine issue—only to endure an appalling five-hour wait while receiving less than five minutes of actual medical attention. This level of disregard for patients’ time is completely unacceptable. Throughout my visit, there was a total lack of communication or concern from the staff. Yet, they were quick to collect payment upfront, ensuring that even if I had chosen to leave in frustration, I would still be charged. This clearly demonstrates that Valley Day and Night Clinic prioritizes profit over patient care. Given this experience, I will not only refuse to return to any of their locations but will also strongly advise others to avoid this clinic. The lack of professionalism and respect for patients is inexcusable.

Jasmin Leal The receptionist with a tattoo star on her face has the worst customer service. From the beginning she had an attitude. Raised her voice and the only reason why I didn’t was because I was not going to bring myself down to her level. Another receptionist came over to assist her as she has no clue what she is doing and that lady was very polite and informative. This other chick tried to say she has explained the information to us when she hadn’t told us anything. Just sighed and rolled her eyes. We are not coming here for free services we pay to be seen not to be disrespected.

Maria Melchor During a recent visit to this a medical office, several serious violations of medical laws occurred, including breaches of HIPAA and improper documentation practices. Patient confidentiality was compromised when sensitive information was shared without proper authorization, violating HIPAA regulations. Additionally, the medical assistant, who is not authorized to make such decisions, wrongly cleared the patient to return to work without consulting a licensed physician, which is a clear overstep of their professional role. Furthermore, the documentation of the patients condition was incomplete and inaccurate, potentially jeopardizing future medical care. These violations not only risk patient safety but also expose the office to legal consequences. Since the office accepts insurance, the matter will be reported to the appropriate state authorities for further investigation. Such breaches of law and professional standards cannot be tolerated, and steps will be taken to ensure accountability.

Samantha Ramirez Worst place ever, cant authorize proper insurance, mess up appointments. Would not recommend