Valley Baptist Emergency Center Brownsville - Brownsville (TX)

5 /5 Marty Leal: It’s not a pleasantry to visit any medical center, but this place… top quality! My father has come here (several times) and they always treat him well! The receptionist Polo is quite awesome and on this visit, we came in with high spirits and he just added to it! Very awesome! Wait time is practically nothing and absolute minimum wait time once you’re in waiting for results. Oh and only necessary tests! Other places go too broad in their testing. Better than going to the main hospital for most medical cases.

5 /5 Arturo Ramos Jr: Upon our arrival we were immediately greeted by the receptionist who without delay began the intake process and we were immediately triaged. During triage, the nurse was great, really knowledgeable, professional, and demonstrated great attitude to his profession. And the physician, I am greatly appreciative of his services for my daughter. He was knowledgeable, gave explanation of the procedures, and showed compassion. I am over-all appreciative of the services we received and for all the staff who helped me and my daughter.

5 /5 Diana Perez: Yesterday ,Saturday 02/15/2025 I went to this location to take my son to get seen. I was greeted by Mr Polo the gentleman in the front reception. He was super nice and very professional. He helped me out in making everything a very smooth process and explained everything to me . The nurses and Dr. Haman were very nice , professional and super fast. I recommend everyone to go and get checked here . This place is very clean and the staff are great . Starting by the receptionist Mr Polo all the way to the Nurses and the Dr over all great customer service and professionalism.

1 /5 Moni Martinez: I am pregnant and needed to be seen. The front desk woman was extremely rude to my husband and I. The doctor was rude and rushing me. The lady who took my blood cannot correctly insert a needle. Therefore, she left her mess. Then she decides to rush me as well. Then she stated “ I think we all can.” There was no need for this behavior and if you continue to have people that are utterly unprofessional. Then you will slowly start losing your patients. This behavior is from the overnight shift. Working at 12:24am on 2/3/25. Please discuss this behavior with employees.