5 /5 Amanda Flores: We originally came in to get my ring repaired for a diamond that fell out and I walked out with a new bigger ring thanks to Kara for the trade in recommendation. Kara was very very knowledgeable in her job and knew exactly what she was doing and talking about. Best customer service and will definitely be going back to see Kara. Thanks Kara!!!! You were absolutely amazing. I definitely recommend Kara to help you on your next purchase!!!