Keywords: clothing_store,department_store,establishment,furniture_store,home_goods_store,jewelry_store,point_of_interest,shoe_store,store

JCPenney - Sherman (TX)

Address: 🏡 610 Graham Dr, Sherman, TX 75092
Phone : +1 (903) 870-0489

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJVRPiTOaITIYRHRvxq7otucI

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    • Sunshine & Jewels - Sherman
    Paramount Jewelers - Longview
    Kelly Baker: Bought several pieces from their Longview, TX Mall location. Stormie and the entire sales team have always given me personalized shopping attention. Not once did I feel pressured to buy. They took time to understand my goals wants and needs to ensure I got exactly what I wanted. I was given several purchase options. Prices are fantastic.Thank you for providing additional savings with the military discount. They also keep you in the loop during the repair process. I’ve purchased at least 5 pieces and will be back for more.
    Valliani Jewelers - Longview
    Leandro Ferreira: I had an excellent experience purchasing a watch from Bradley. He was professional, honest, and very easy to work with throughout the whole process. The watch was exactly as described great quality, in perfect condition, and at a fair price. Bradley communicated clearly, answered all my questions, and made the transaction smooth and stress-free. I really appreciate the level of trust and reliability he showed. Highly recommend Bradley if you’re looking for someone dependable to buy from.
    KAY Jewelers - Longview
    Chad Adamson: Disappointing Warranty and Service Experience I purchased a necklace from Kay Jewelers along with a warranty, expecting a dependable product and responsive service. Unfortunately, my experience has been frustrating and disappointing. It’s especially frustrating because I originally brought the pendant into the store to size a necklace around it — so shortening the chain defeats the purpose entirely. The necklace has broken multiple times. The first two times I brought it in, a link was added during the repair — which clearly did not solve the issue. On the third break, I specifically requested that the necklace not be repaired again. I asked for it to be replaced with a stronger, more durable option — and even stated that I was willing to pay the difference for something of higher quality. Instead, the chain was shortened during the repair, which made it less functional and didn’t address the underlying problem. To make matters worse, during my most recent visit, the sales representative interrupted me twice as I was trying to explain the full sequence of events — one of which she had actually been involved in. I was trying to be clear and respectful, but felt dismissed and unheard. I expected better service from Kay Jewelers, especially given the warranty and my willingness to work toward a reasonable solution. The lack of follow-through, poor communication, and dismissive customer interaction have been incredibly disappointing. I hope they reconsider how they handle warranty issues and customer concerns moving forward. Ive bought several pieces of jewelry from Kays jewelry in the past. But due to this interaction I walked down to Zales Jewelers and purchased a necklace to fit the pendant. Ill never return to this store. If I do return to Kays it will not be at this location due to the lack of respect.
    Zales - Longview
    Ly Pham: Marias so sweet. She helped us to get what we wanted. Were very happy and will be back. Updated: All staffs are really friendly here, especially Sydney. She is very helpful and good at customer service. She is polite and we are very happy about the necklace and earings we purchased. Definitely come back next time!
    Craft a Jewel - Longview
    Craft a Jewel
    Darren Camp: Craft a Jewel hosted my daughter’s 14th birthday party. Sherry went out of her way to make sure all the girls had fun while creating their own personal charm bracelets. Craft a Jewel was a unique new way for us to have a birthday party. Thank you Sherry for helping create a memorable day!
    Henry & Moore Fine Jewelry - Longview
    Peggy Sue Fogle: What an Awesome Jewelry Store! The Ladies are so Sweet and kind and have a genuine care for the customers. I didnt get to meet the Gentleman who worked on my ring, but his workmanship is flawless. I would never go anywhere else for the care of my jewelry. I highly recommend them to anyone who wants the job done perfect the first time. God Bless Them .!!
    Joyeria Veros Mall - Longview
    gary scalzo: Never go there again they charge me $22 to replace a battery in my watch which is brand new and then she couldn’t get the case on the back. Had to send it out to their store. What a rip off for a lousy five dollar Battery will never go there again
    Moonlitsparkleshop - Longview
    Linda: The piece i have is beautifully made and i love it so much. It is a cross necklace and the stones are so beautiful. I wear it alot and people remark to me where did you get this.. i tell them Moonlitsparkleshop.. Please check it out..
    Lollars Jewelry - Longview
    Tamara Gulley: I took my ring in for repairs three months ago, and I still havent received it back. Ive visited multiple times, but the shop is always closed. Ive attempted to leave a voicemail, but the mailbox is full.
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