Free People - Plano (TX)

2 /5 KEN: I came to this store with my boyfriend yesterday and not only did the staff not talk to us or welcome us in, but they seemed to go out of their way to NOT speak to us or acknowledge us at all. Two of them literally walked past us when we were looking for prices. We caught the hint and just left and shopped somewhere else. Nice jackets and sweaters though.

5 /5 MyVisit MyView: Love this store! Great finds for me and great gifts to! Love the decor…stylish options…staff super nice!

5 /5 Briana Frazier: Free People is my go to brand. My closet is full of FP and FP Movement, so I love this store. The staff is always helpful and sweet, and I usually find something I love. Just be prepared to park in a parking garage and walk a bit because the garage fills up fast. This is a super busy and trendy area. Im hoping we get a FP Movement store soon, like Southlake.

5 /5 Brittany Prieee: I was hesitant to make a return today that I made online- I hadn’t been out in a while and for some reason I was nervous. The store was impeccable and the girls at this location were extremely friendly and although I had to call later about my return they provided excellent service AGAIN over the phone. It’s truely the little things these days. Where being kind goes above and beyond for some of us! Thank you the girls at free people legacy west! I’ll be back to shop in store next time. It felt like having besties.

2 /5 M. B.: I make a lot of purchases from Free People (probably too many). There is one employee here who makes the shopping experience anxiety central. They mean mug me every time I come in. Without fail. I don’t think I’ve ever been more uncomfortable coming into a store to the point where I actively want to avoid a brand. I physically do not like shopping in this store but sometimes it’s the only way to get a feel for the fabric quality and garment construction. At this point I pretty much exclusively shop online because the in-store experience is so awful except for the fitting room people who are very thoughtful. Shout out to the kind person with pink hair who is very welcoming and to Anna who helped me last time. Note about physical FP stores: Physical locations only carry sizes XS-L. If you are looking for other sizes, you can order them in the store and they will ship to you. I have used this method to order items they also don’t have physically in stock, like makeup.