Wanderlust Nail Boutique - Richmond (TX)

5 /5 Francesca Gonzales: Been a loyal customer of Wanderlust Nail Boutique for almost 4 years now. My mom and I always get pedicures monthly. I am assured that the employees will do an efficient and thorough job. Although all the employees do wonderful jobs, we love and always request Ms. Vi! I am especially particular when it comes to acrylic nails; I can always trust this nail salon to give me very cute nails that last for a while. The longest I’ve had my nails was 5 weeks! I love this place and recommend it to anyone trying to find a great place to get their mani-pedi.

5 /5 SHERLY WHITE: Amazing service! This was my first time receiving a manicure and pedicure from this nail salon and I am absolutely loving my nails! Kay and Lee did an amazing job! I found my new nail salon! Thank you for the excellent service you both provided! I loved the fact that they were not rushing and actually listened to what I wanted! Thanks again!

4 /5 Court H: Love the results, but they change the prices every time for what you get. I went from $45 to $55 for the same nail type / shape and they can never be consistent… the first time it was “short” the second time it was “long” even though I asked for short. They verbally told me a price before beginning then added to it at the end… again, wonderful quality but I hate the back and forth. I’d happily pay the price if that’s what was on the menu or something that I’ve been told upfront. At this point it’s just the principle that’s the issue.

1 /5 Taylor Greene: Unfortunately disappointed with our experience. My daughter and I both got pedicures and full sets. I asked for powder french tip but the lady did shellac. And apparently deep french tip which I didnt even know what that was but was charged an extra $10 for. Nails are super uneven paint wise, thickness, and length. Initially I was just frustrated with my nails but got home and noticed, toes were painted horribly and my daughters nails are spotty and acrylic is uneven. The man at the front offered to redo my nails but unfortunately we already spent 2 hours there and had somewhere to be and I work 6 12hr shifts starting tomorrow. But I was hoping Id be able to make time to have my fixed. When we got home I noticed all the other issues, Every service we received was poorly done. Wont come again and would advise others to look for other options too.

1 /5 Meltem Ekren: Came in on July 3, 2024, around 6 PM, walk-in. LEFT WITH CHEMICAL BURNS. I visited this nail salon for the first time to have my nails and toes done. I began with a pedicure, then "Kay" came over to do my nails. I showed her a picture of oval nails with French tips. She started by quickly gluing on the nails and began shaping them. After she finished my first hand, I politely mentioned, "I actually wanted them more round." Suddenly, she became defensive. Despite my relaxed demeanor and approach, she was argumentative and completely dismissed me, arguing that "round" and "oval" are not the same. Oval is a rounded shape, not pointed like a stiletto, which is what she was creating. However, the real issue was her terrible attitude. My issue with nail technicians is this: if youre unable to perform a certain style, just be upfront about it. Theres no need to dismiss clients or make them feel inadequate for commenting on the service theyre receiving. I informed her that I didnt want her to continue and asked her to remove the nails. She then submerged both hands in a bowl of acetone. When she finally finished, my hands came out with chemical burns all over them. She softened her stance after seeing the damage and apologized for the burns, but it was too late. I explained everything to the receptionist, but he too was defensive. Although he apologized, he showed no real sincerity or remorse for the situation. I wont be returning, but I hope my review can serve as a warning for others who may be swayed by positive reviews, as I was. I urge you to CHOOSE A DIFFERENT SALON. This experience was exceptionally bad; also contrary to what the receptionist implied, I am experienced with acetone and nail treatments (I do nails myself and have been getting it done for years), and I’ve never had such bad burns in my life. This place should be ashamed of the service they provided and the harm done to my hands.