Lavender Nails and Spa CLOSED 1ST SUNDAY OF THE MONTH - Richmond (TX)

2 /5 Nadia Alva: I’ve been here many times before. I heard owners changed and I have noticed the difference. I came in today and the girl did my nails in a hurry. They are super thick and messy. I did let them know and they kind of fixed them. I asked her for square round and she did squared. I asked her to fix it, she did. But that did make them shorter than I originally wanted because she filed them again because she didn’t listen the first time. Then she did the acrylic super thick, didn’t file it down and didn’t clean the inside underneath of the nail. She was in a rush to go do her coworkers nails. I told Nancy and the guy at the register I wanted it cleaned up cuz it was messy and sloppy, The other lady there came and fixed. Neither him or the girl Nancy seem concerned or say anything to me. She was more concerned about doing the other employees nails. He and the girl Nancy that did my nails and the other staff just congregated at the other station talking and laughing while she worked on the other ladies nails. He didn’t seem at all concerned. Customer service was great when Tracy was here. Now it’s just blah, like any other salon. The pics are after they fixed them up. The bottom had a lot of residue from the acrylic before.

5 /5 Sandy Vu: I love this place, new management, clean and very well maintained. You will feel almost walk into the retreat library if you are ever looking for a perfect place to relax. Staffs are very friendly and helpful. They have a lot of options for custom designed nails and just simply a good place to sure go for pleasure nail services

5 /5 Shauna Wienke: My second time here and it is just WONDERFUL! Salon is clean,peaceful and quiet, the ladies are very friendly and the services are excellent! Mindy did both manicures; first a dip powder with tips, and the second I opted for shellac with tips. I also decided on a basic pedicure and it was so so heavenly. I’m thrilled to have found this lovely little salon.

5 /5 Cynthia Smith: Tina did a wonderful manicure. Nancy was phenomenal with my pedicure. The experience was extremely relaxing. Cant wait to go again.

5 /5 louis gonzalez: Location under new management (ask for Bruno) with a whole new mindset. The new owners are wonderful hardworking folks who are putting in the work to update the location and put their own touch on it. From the moment you open the front door, you are greeted by everyone who happens to make eye contact. The atmosphere is wonderful and the purple walls in line with the Lavender theme are very easy on the eyes. Every member of the staff are friendly and inviting. The work ethic and attitude of any individual you come across inside the locatio is top notch. Today both my wife and myself had manicure and pedicure treatments done. Every little step of the way, the staff had smiles on their faces and did their best to interract with us. This place js a full step ahead of the competition with their level of customer service. This was my first of many trips to come. Rates are more than fair but with the kind of service they provide is cream of the crop.