UT Health- Emergency Center - Tyler (TX)

1 /5 Addison Palmer: I brought in my sister for severe body pain, tremors, elevated heart rate, and chest pain/shortness of breath. She could barely walk without tears. They roomed us and sent in a doctor to tell us it was possibly strep due to her throat being sore. She got a strep test done today and it was negative. When brought to their attention that I felt like she wasn’t properly assessed for the symptoms that brought her in, they started belittling my concerns to the doctor and talking bad about my coming to talk with them. They only had one patient in the entire urgent care and that was my sister. Don’t go here if you are looking for “urgent” care.

1 /5 charla Nations: I love UT for my kids but Ill never go to this ER again. I had an abscessed tooth and couldnt get into my dentist. They treated me like i was a drug addict. I went in for help and got none. I went to christus ER and they helped me. I dont understand why UT couldnt help or why I was treated that way

5 /5 Julia Lamberth: Finished my appointment with Dr. Johnston and went outside to find my passenger side window shattered! Megan and Alyssa were so helpful in viewing security tapes to see what might have happened. Megan helped me clean up the glass and cover the window until we could make arrangements to have it fixed. Thank you ladies so much!!

1 /5 Jennifer Blakeman: This place was reprehensible with the way they treated my daughter. She went in having severe pain during a miscarriage. She was an emotional wreck (understandably) and the doctor was so condescending and rude. He had the nerve to say that there are interesting miscarriages and uninteresting miscarriages. Hers was uninteresting and she should have had it at home. Now this was an expected event since we found out the week before that baby had no heartbeat but the pain was more than she could handle, that is why she was there. The attitude from this doctor was uncalled for. Even if he isnt officially employed by UTHET (a locums) he should be terminated and reported to whatever agency that doctors use to get these jobs.

5 /5 Jessica S. Vanderburg: I brought my 10 year old daughter to the emergency room because she was having an allergic reaction. The team was so kind and caring. Beginning with the admitting clerk , to Renae, RN who brought us to triage and immediately notified the physician Dr. Anyanwu. We went straight to a room where Ashton, RN started an IV while talking and calming my daughter. The medications they administered worked pretty quickly and everyone was so compassionate, attentive, and understanding while they explained things to my daughter. 10/10 recommend this emergency department if you need care!