CHRISTUS Trinity Clinic - new braunfels - New Braunfels (TX)

2 /5 James Munden: Practice was much better before Christus took over; this corporate medicine is cold and impersonal. Wait times for appointments are absurd (nearly 60 days, even if youre sick) and the only alternatives are to call every morning and pray that they have a cancellation, or go to an urgent care and hope that they take your insurance.

1 /5 Demetrius Rodriguez: Garbage! service here is terrible do yourself a favor and go somewhere else. If you call and tell them your running late they will say it’s fine then when you arrive they go ahh no we need to reschedule. hahaha very disappointing

1 /5 Megan Strickland: I had to fight for a letter for my service dog and emotional support cat. I had a feeling it would get confusing since I have both. But they argued against it. Supposedly more worried about their license. But the PA wanted letter from the trainer who trained my service dog. Even though hes owner trained which is protected by ADA law. I explained it multiple times. Explaining hes NOT professionally trained so where would I get that anyway. She couldnt tell me but kept repeating that. Then said Id have to go to a psychiatrist even though my service dog ISNT for psychiatric disabilities. So why waste my money and time there. Then she said to go see my medical specialist instead. This was a waste of my lunch away from work and waste of my moms money for this appointment. This is illegal discrimination and harassment. I already receive it in Public. Last thing I need is a doctor to discriminate and harass me illegally against something she absolutely has NO idea. She even admitted that she isnt even trained in what to do.

5 /5 Robert Grosman: Having moved to Texas recently I needed to find medical care that could offer me optimum attention. I had my first appointment with Dr. Krantz at this location in February 2024. I found her to be not only very friendly and easy to talk to but she is an exceptional listener. I gave her a run down of all my issues and she had immediate reactions to all my concerns. She followed up by referring me to several other doctors and for various tests to address my issues. I saw her yesterday for a follow up. I came to the appointment with some apprehensions about the results obtained by the tests she authorized. We covered all the concerns I had. She gave me a very clear understanding about the 3 to 4 areas that concerned me. This alleviated my worries. She just has a knack for offering instantaneous feedback which I attribute to her wonderful training and innate gift. Finally, Dr. Krantz is an upbeat and cheerful person which makes for a very pleasant “doctor visit.”

5 /5 Bunny Casey-Wanatick: My doctor here is Joel Massey and he and his entire staff are wonderful. They greet you by name, listen to you and do everything they are able to make things happen for you. He also has great referrals. He is the reason I am getting therapy at the Mint on Walnut. The Mint is also a 5 star company. My husband is being transferred to Wichita, KS and I am so hoping that there will be medical help like these folks there. I will miss these wonderful people very much.