UT Health Austin - Austin (TX)

2 /5 MI F: My experience with the OBGYN department was profoundly negative and the worst I have encountered in any medical facility. As an African American Woman , I was having issues that are commonly looked ovee in the medical field. I decided to give UT a chance because of the diversity and its UT. I will never return! I had multiple bad experiences with this facility. Nurses apparently forgot or didnt know HIPPA laws, they had technical difficulties and my appointments along with other patients was cxl and we did not receive calls to reschedule, my doctor never checked me not one time while seeing him. He basically ask me two or three questions and read off my medical records from my old.OBGYN. However he wanted to assure me that my health would be taken seriously bc I was AA and he understands the unfair treatment. That was a lie, he fell right into the category of those doctors. Oh, and if your try to get in contact with your doctors , good luck! I left multiple messages that never got returned when I was having an emergency, I just went to the ER. When I needed to speak to a my doctor or nurse , I had to call different departments and basically get aggressive just to get transferred to a live person and not the VM. My advice, do you research and dont feed in to the UT Hookem Horns. This facility is not the business l would recommend.

1 /5 Fati Fa: I had an appointment with Dr Aman Mittal and it was the worst experience I have ever had with an ophthalmologist. He seemed like he didn’t really know much and he seemed unexperienced and he kept repeating I don’t know to any question I asked. He barely provided any details to me and when I asked what is the solution he said depends on how much money you want to spend!! Which is a very strange answer for an eye doctor. So, I now have to see another ophthalmologist. That visit was a waste of money and time.

5 /5 Michael M: This is a very nice facility and is well kept and clean. Impressed. Definitely recommended for procedures. They also have a very kind and professional staff. It’s nice that there is an H-E-B pharmacy inside that has lots of snack and drink options for.

2 /5 Max Chamoun: I am writing this on behalf of my partner whose experience with UT Healths OBGYN department has been frustrating and disheartening. She had an IUD placed in March. A few months later, she began experiencing pain. In a follow-up appointment, they discovered via ultrasound that her IUD had been improperly placed. They also discovered that, due to the shape of her uterus, an IUD should never have been an option. I understand that this situation is relatively rare, but we found it frustrating that she was never evaluated or informed of this risk and that we had been operating under the assumption that wed been protected for over 5 months. And to make matters worse, she was told her ultrasound was covered by her insurance, then received two separate bills totaling >$300 that rolled in as late as two months post-procedure. So we were back to square one and with nothing to show for it but unnecessary pain and medical bills.

1 /5 Jane Armstrong: I wouldnt recommend this place to anyone. Sure, the building is pretty, but the experience of receiving "care" here is atrocious. I moved to Austin from another state 18 weeks into my pregnancy. From the moment I arrived I was badgered to pay for services I had not yet received from a physician I had not yet met. Prenatal care is billed as a global fee package and I was being told that I needed to pay on my first visit to this practice in order to save something like 38% off the package deal. Very off-putting. Then I was taken back to my exam room by a very lackluster MA. Waited for a while to be seen by a physician with awful bedside manner who was accompanied by an awkward resident from the medical school next door. I wont mention names here as Ill write a separate review for the terrible interactions with this MD but suffice it to say, if youre looking for warm, compassionate prenatal care, KEEP SHOPPING. This outfit is a "lipstick on a pig" practice. You can have all the modern lighting fixtures and midcentury furniture you want, but if you dont have good people working for you, youre worthless.