2 /5 E Denise White: So, Sunday was my first time visiting. This is not my usual nail salon. Its closer to my home and I thought Id have a nice experience, because of the reviews. I made my appointment for first available and was assigned to Dana. I arrived 5 minutes early.The front desk staff was nice and polite. The young lady let me know that the tech would be like 10 minutes. Dana ended up showing up 25 minutes later. She walked towards me and said Im ready for you and then hurried off and disappeared. Thankfully, she was in the first bay. I walked over and told her what I wanted. I wanted this purple black based chrome (20). The first thing she did after my previous set was removed was cut my cuticles. I barely had cuticles. For a little over 2 hours, she was either silent and are talking to 2 other male techs. She was a bit rough with the nail buffer block. I said ouch once and pulled back the next, and she was like, "Sorry," and still was rough. It hurt. Fast forward to chrome application. This lady put on a latex glove to apply the chrome. Im like, oh, she doesnt want chrome powder on her fingers... no, she used her finger to apply the chrome powder. That was strange. My nails definitely look like my 13 year old nice applied the chrome. They didnt even have the advertised purple I wanted. She was trying to tell me it was purple. It was blue like (21) is supposed to look. But we went with (21), and it was a pretty shade of purple. It wasnt what I wanted, but I went with it. She wasnt trying to figure it out for me to get what I wanted. After she was done, she dabbed oil on my cuticles on my left fingers and rubbed it in. Once my right hand was done under the light, she dabbed my right cuticles. (Didnt rub them into my cuticles) This lady said okay and got up and walked out of the bay. I rubbed the oil into my cuticles and put my rings back on. I looked to see if that was her washing her hands. Instead, it was another tech. I was definitely dumbfounded. That was rather rude. That bothered me so much. I paid and still tipped her. Only to get home and see how much of a poor job she did on my chrome. My cuticles burn, and my fingers are a little sore from her roughness. This isnt a luxury nail spa. But I really wish I wouldve had another tech. I wouldve returned and recommended if I had had a better experience and better quality work.
