1 /5 Desaray Russell: Hello today I am trying my hardest to be cordial and work with this company. I got my nails done on Sunday 2/23 & it is now 2/25 that my nails look like this. First I had to get 2 different people to do my nails on Sunday because I spoke up at the nail shop how my nails are incorrect. I called & requested a refund but at first I was told “no refunds” “no nail shop does refunds”. I then assured them I work within the same industry so I know that is false I’ll just speak with my bank, someone else contacted me from a cell phone stating I can get a refund if I come into the shop. I stated multiple times I work on the other side of town & they will be closed when I can come in & I was told “just come on your vacation time”. This place will do a bad service & then make it difficult for you to get your money back do not recommend. This has been the worst experience since the owner switch. They have not tried to work with me just want me to come in & get “free stuff” I just want my money back & to wash my hands with this company