Family Medical Group - wake village - Wake Village (TX)

1 /5 Blair: Ive been coming here for several years and havent had to many issues. They recently expanded there after hours clinic to include Sunday 1-5. I showed up at 1:30 and didnt get into an exam room until almost 3:30. I have never had to wait that long even when Ive come to the after hours clinic on weekdays or on Saturday. Todays experience was totally unacceptable. They tried to blame on the patients because some came in with too many "problems"! There is no excuse for it!! Will definitely be going somewhere else next time.

1 /5 Big Mama Phillips: Soooo...we have been seeing Doctor Stussy for over 20 years and faithfully we have paid our bill. Since Covid and due to us moving, so they have the wrong address, we have been turned down to see the Doctor for 30.00 dollars. I do hope that 30.00 dollars keeps you out of bankruptcy. My husband is 67 years old and needs a well checkup, which is free and fully paid by insurance, but unfortunately we are on tight budget due to retirement so no money until payday. Thanks for the caring nature.

5 /5 Happy Lady: Dr. Stussy love him.

1 /5 Alma Alaniz: Long story short, they dont call you back if you leave a voicemail. Im so mad because I ended having to go up there the next day, waited patiently for an hour, only to still not be seen by anyone. Finally I talked to another receptionist, and she had a message answered in ,not even, 5 minutes. So why wasnt that done to begin with? What did the first receptionist not do that the second did?? Wasted a whole day and half waiting for them.