The ENT Group - Texarkana (TX)

1 /5 Jan Rhodes: I was very disappointed with a family members experience recently. Other family members have used this group over the years and had good experiences. This was not the case in our familys last encounter. I dont know if there was a miscommunication of the health issue or what caused the poor care. There was no exam by doctor or nurse. The advice came off as dismissive. In fact, the advice is not of use and the person will have to seek other avenues if they want to pursue a treatment or solution. If a patient is at this office there is a good chance they have already been seen by another doctor and referred. It looks like they are at least owed the courtesy of an exam. Based on this recent experience, I would not recommend this practice. I dont leave many reviews for businesses or doctors and dont relish the fact this is a negative one. If you are having success with this group then I am glad for you.

1 /5 matthew vickers: Went and saw David Whitt for my almost 2 year old having severe ear infections. The front desk lady was extremely unprofessional and rude to my wife, then when we finally got into the room, David didn’t say hi or anything to us just asked what he could do for us and seemed very annoyed and bothered that we were in front of him. Then when he decided to look into my kids ears, he brought in two nurses to hold him down even though he wasn’t doing anything and left marks on my kids face and hurt him. Then, he talked to my woman like she was stupid when she informed him about how many ear infections he has had. Very disrespectful, very poor bedside manner. Very disappointed. I do not recommend anyone to go to this office.

5 /5 Ree Pickering: Referral from my personal care provider because I have a ear infection. And make sure they except my insurance. On the first visit Dr Whitt prescribed 4 medications and they tested my hearing. I returned a month later with no improvement. Dr Whitt prescribed 3 more medications and an appointment for the next month. This round of meds seem to be working. On my next visit Ill be talking to him about the right type of hearing aid I need. Besides the long waiting room time. 55 minutes. The staff is friendly and leads the way through the labyrinth of hallways.

1 /5 Aubree Gauldin: Truly a terrible experience. The doctor had a God-complex and talked down to me. It wasn’t easy to get to the doctor as I’m a stay at home mom. I was excited to find the root cause of an ongoing issue I’ve been having, after my 2-3 minute visit with the doctor I left with no answers.

1 /5 All Things Ables: My youngest daughter had a tonsillectomy performed by Dr. Hutcheson. We chose Dr Hutcheson because we had a great experience with him with our oldest daughter. Biggest difference in the two experiences: our oldest daughter received pain medication while our youngest daughter did not. As a mom of 3, I’ve had a lot of scary nights with sick children in my life, I’ve never had a child in so much pain that they are hysterical like I did last night. I have also NEVER had a kid sent home from a medical setting with something as mild as a broken bone without some type of mild pain medication like Tylenol 3. I was in shock when we weren’t sent home with pain medication. I didn’t say anything because I trust good doctors and nurses. I thought the doctors and nurses knew what they were talking about. If any of the medical staff were the parent in this situation, they would be pitching a fit. My daughter can’t follow doctor’s instructions about not coughing and blowing her nose when her pain is so intense that she’s hysterical. This is also a child that can skin her knee and be bleeding and not shed a tear. Past the age of 3, I can think of very few times she has ever cried from any type of pain. I’m in shock at how little Dr Hutcheson and his nurse, Montana, care about the fact that one of their patients is in so much pain over night that she’s hysterical. They informed me that the only way she would get something with a strength similar to Tylenol 3 would be by going to a hospital. I understand the opioid crisis, and I understand needing to tighten up what is being prescribed, but my child crying hysterically for hours in the middle of the night after she has surgery is unacceptable. I will NEVER recommend Dr. Hutcheson, his associates, or the Texarkana Surgery Center after this horrific experience. Not only is their bedside manner lackluster, but their care for the patients post op is horrible.