5 /5 Elizabeth Ramsey: Very informative, caring, and very helpful. They were very professional and prompt. I basically got right in. The staff was exceptional! I would definitely recommend Surepoint to anyone in need of ER care. Especially, to cut back on a potential hospital ER wait time. The receptionist was so sweet and understanding! She helped me stay calm. I normally get severe anxiety with doctors. The nurse was absolutely phenomenal. The doctor was thorough and explained things to me so my husband and I knew what she was talking about.