5 /5 Sarah Urban-Jackson: Dr. Chout-Win Shen and her staff were AMAZING. Because the ER attending (Dr. Wang) at Hermann-Memorial recommended her so highly and wanted me to see her so quickly, I already knew I was in good hands. Meeting Dr. Shen sealed the deal. The whole experience was perfect, including even getting weighed, lol. I left feeling relieved and Im clear on what Im supposed to as my next steps.