Spring Branch Community Health Center - Pitner Clinic - Houston (TX)

5 /5 Chris Fowle: West Houston Community Clinic although occasionally very busy still takes the time to be kind. Dr. K always has a great attitude and answers any questions. Today the phlebotomist was out and the young lady (Andrea)filling in for her was very professional and did a wonderful job. Going to the doctor is not ever fun but it helps when the staff is kind and friendly.

1 /5 Noemi A: The nurses are very inconsiderate of first time moms. I should’ve been scheduled for an induction way before I hit my due date, here I am 2 days past my due date and no scheduled induction. I called multiple times just to be sent to voicemail. They don’t make anyone a priority what so ever. Don’t come here for first time pregnancy’s they don’t care about you, nor assist you when you have questions.

1 /5 Jayla Scyrus: If I could leave 0 stars I would! ROSA is a lousy associate to this clinic. Given a simple task as to answering the phone and collecting information she has failed. When a person is calling a clinic they are in need of help! I patiently waited for 14 minutes before I got an answer! Then I was unfortunately met with ROSA who was not patient with me gathering my information and decided to hang up in my face! I called again and unfortunately spoke with her again when asking to speak with someone else about my concerns the call was once again disconnected. Spring branch Pinter clinic location please teach your associates patience when it comes to the patients. I should not be met with lack of professionalism especially when calling my HEALTHCARE PROVIDERS!

1 /5 Ryan Miller: My wife was just transferred here from another doctor that no longer accepts her insurance they have you come in early which you do they have none of your records on file you have to fill all everything including where your pharmacy is you sit here for 20 minutes and they had to do paperwork to fill out you fill that out all while watching person after person go in and they are people that are obviously have appointments way after yours. Then everyone up in here except for one white and two black people that have been sitting in here since weve been here are still waiting while all of the Latinos are going right in racism at its finest.

5 /5 Tanesha E.: Thank you Dr.Marsh for seeing me in a time where it was extremely urgent, this visit saved my life! You are amazing at what you do & I hope that in any other instances if I need to see a PCP that you are still at this office. The front desk was not so professional however everyone else in the back were helpful, kind, patient and easy to to communicate with.