Silver Sage Family Dentistry - Fort Worth (TX)

1 /5 mando martinez: Disappointed with Customer Service I have been disappointed with Silver Sage Family Dentistry on multiple occasions due to the unprofessionalism of the front desk staff. The receptionist has been consistently rude and unprofessional, making interactions unpleasant each time I visit. This is not the first time I’ve encountered this issue, which suggests a larger problem with customer service. Professionalism and courtesy are essential in any medical office, and unfortunately, the lack of respect at the front desk makes for a negative experience. I hope management takes this feedback seriously and addresses these ongoing concerns.

5 /5 S Sananikone: Had another thorough cleaning at Silver Sage! Robin was attentive and expertly cleaned my teeth to perfection. Maggie is awesome and she set up my next cleaning session as well. Great staff and impeccable service! Exceptional experience every time!

5 /5 Texas Life 1836: I have been coming here for a couple of years best experience great dentist friendly staff and clean office this is my one and only dentist office to go to .

1 /5 Bob F: BEWARE BEFORE YOU BOOK AN APPT HERE! First time here and was quoted a deep cleaning (1yr ago so it was on file, didn’t have insurance lined up) after a 2yr absence from dental cleanings. Moved from WA to Texas so life got in the way. Have double coverage and my primary covers deep cleanings 100% without secondary but they wanted to charge up front $194 then $159 /both sides/different days. They said their policy changed Jan 1 2025. I’m like I called 3 days ago to confirm insurance policies would cover what was needed, receptionist said $0 out of pocket after an insurance policies check. I said so the customer has to be inconvenienced and have to wait for a 6-8mo refund? No thanks, walked out! Will go elsewhere, that’s a shady practice and I want no part of it!

4 /5 Karen Campanozzi: How frustrating , I call no one answers , I call back and they throw me on hold and I just wait and wait . Well the reviews on this place are really good and the woman at the front desk called me back and they are short a front desk person today . I really appreciate her calling back when I know she is so busy . I just set up a appt for my husband and then I will go ! Thank You for caring ! Thinking positive, the woman I was talking to was so nice ! Hoping to change this to 5 stars !