Salon Maciel - Rosenberg (TX)

1 /5 Alejandra Estrada: First off let me say I had been here before and never had a problem. Ladies are polite and welcoming but unfortunately greeting arent what we go there for. I took my daughter in on Saturday for a perm. Gave her a time for noon. I took her in at 10:30 so stylist could look at her hair and determine if it was ok for a perm since she had bleached her hair about two yrs ago. Stylist looked at my daughters hair and ran her fingers through it and said it looked fine and she would do it at 12. So we go back In only for her hair to be completely ruined. My daughter stayed in her room all weekend long crying because we payed over $100 plus tip for her hair to be ruined. No curls just waves here and there and straight ends on some places and burnt tips all over. We left there and her hair was soaking wet. Nothing can be done to fix the loofah style they left. I went back to speak to the owner asking for a refund since we have to go try and fix it elsewhere or shave her head. She flat out refused and said it was a risk we were taking. She said her employee spent 2 hrs rolling her hair. As if 2 hrs compares to the amount of time my daughter cried in her room all weekend long. It is unfair for such unprofessional service. If you dont know how to properly check when its done or when it isnt, pls dont ruin people s hair just for an amount of money. That isnt worth the amount of stress tears and emotional despair. Pls dont go here for perms. Make your research before going in for places that have reviews only on how polite or how clean the place was. It is only fair we get the service we pay for. I could have burnt and ruined my daughters hair at home for free. Owner was rude at the end of our conversation and proceeded to say foe me to do whatever I needed to do since it wasnt the first time this happens. Shows how professional they are. Sad because I came here before for haircuts and I was pleased, but then again that stylist doesnt work there anymore. Please people, read the correct reviews before making a huge mistake like we did.See for yourself and see her "perm". Dont recommend

5 /5 Kathy Erickson: I just moved to the area and found this Salon online-it was close to where I live and reasonably priced. Jazmin colored and cut my hair and it turned out beautiful. She covered all the gray and yellow from the old blonde highlights and put in brown lowlights and it turned out gorgeous. I am extremely happy. I will be coming back to her from now on . Thank You Jazmin :)

5 /5 Maria Torres: Let me tell yall... Mayela G. is a life savor, I decided to bleach my hair at home and it came out so bad that it took 4 hours to fix it. I honestly thought no one would be able to fix this mess, but luckily they were able to help. Other than being able to repair my hair they also have great customer service, I definitely recommend this place. Heres a before and after picture so yall know I am not exaggerating

5 /5 Nayeli Fonseca: I highly recommend Monica, every time I come here I get my hair done with her she does a phenomenal job she is beyond talented and patient with you. She takes her time while doing your hair and she is so gentle while brushing and washing it. She is very attentive and always makes my vision come to life.

1 /5 Cassandra Martinez: I had an appointment with Monica at 9 I showed her the picture on the left and told her I wanted to go darker with my hair because I already had caramel highlights. She said okay asked to see the picture again. I let her do her thing but after it was done I noticed it was lighter and I mentioned it to her but she said she couldn’t do anything about it because it was already 4 and they had there anniversary party starting at 5 so I paid and left. Later that day I noticed how fried my hair came out and how I can’t fix it anymore. I usually go to Nancy but she wasn’t there when my appointment was scheduled so I didn’t get to & now my hair is just messed up.