1 /5 Shawnese: I will never take my business to this place again. They possibly saw a woman coming and thought I was "clueless". My daughters car was squealing when started. I assumed it was the serpentine belt. The guy at the front desk said it could be that multiple belts could need replacing. He quoted me $275 including diagnostic, if it was the serpentine belt. I also asked a quote for wiper replacement. He said $45. The mechanic was nice & seemed honest when he did a quick check & told us that all the belts were pretty much new. He thought only some tightening was needed, which he did some adjustments while we were standing there. He wanted to keep the car a few hours & see if it made the noise. When I went to pick up the car, I was told I owed $391! He told me that the mechanic had to tighten some things around the belts. When I asked if he had to remove any parts to make the adjustments, he said no & his explanation made no since. Then he states that he would adjust the cost & took it down to $300, still didnt make sense. On the invoice I was charged $90 for them replacing the wipers! ($15 per wiper & $30 a piece for each one) I was also charged $135 for an hour of labor, when he made the adjustments while we were standing there in about 10 or 15 minutes max. The front desk guy continues to make excuses about tariffs & how much a dealership would charge. It is sad. How do people sleep at night??
