4 /5 Das: Update: I went back a week later and see if they can fix since most of my nails were already lifted as I expected and chipped here and there (Usually gels last 2-3 weeks). Different staff (forgot to ask her name) removed everything that was left over and did it again with similar color (since the first color I had was too sheer and they had to put 5 coats). Looks much better and finally looks like it has been done by professional. I am giving them 4 stars because they fixed my nails and now they look great, but not 5 because I had to make 2 trips to get final result. Attaching picture of final outcome after re-do at the end of the photos.
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I usually do not leave a review. But this time I need to say something. I and my sister went there with some expectation since they have 4.7 out of 5. We were there to have mani(gel) + pedi and they were about $65 per person after happy hour discounts. Our nails and toenails came out horrible. Outcomes were way below our expectation. They didnt even finish polishing topcoat fully to my nails which caused dullness on the sides. Gels were everywhere on the cuticle lines (which would cause of the lifting later). Our toenails have brush marks here and there. When I pay money for this kind of service, I expect something more than this. Honestly, I think I can do way better if I do it by myself. We were not able to tell these when we were there due to their lighting. Found all these imperfections when we got home. We didnt even bother to go back to ask for repair(?) since they tried to blame on my sisters nails when we complained about brush mark when we were there. But I am still giving them 2 stars because they did pretty good job on scrubbing and massaging.