Kelly Taliaferro: Beautiful space. Massage chairs are great. The staff are very nice. Beverages are included! Both times I went there was confusion on what I asked for and I was up charged. I asked for regular and was charged for gel. Then gel was done on my hands and not my toes. I went a 2nd time and asked for removal. They did a manicure and charged me $5 more than the listed price on the menu. I was told I needed to clarify with the nail tech but I did make it clear at the counter and to the nail tech. I’m confused by the pricing and handling of discrepancies but I’m sure they’ll make it right for other customers.
Lexi Barber Mostek: Overall the nail salon is beautiful and brand new - delightful inside. However they are under staffed and take a VERY long time. The receptionist told me this was my fault after I’d been there 2.5 hours for a mani pedi because I didn’t make an appointment. I think they are understaffed and need to figure that out. People came in with appointments and were waiting 30-40 min. I might come back in a few months but I’ll let them figure out their staffing and routine. Kelly did my nails and did do a great job.
