1 /5 Danny Behrens: Very disappointed. I decided to give this place a try because I wasn’t too fond of my last dentist. I’ve had the same insurance for the past five years and know that it covers my cleanings and X-rays. I only ever have to pay a certain percentage for cavity fillings.
I received a surprise bill for $67. When I discussed this with the office, they advised that it was for part of the X-rays. I contacted my insurance, and they confirmed that they covered this 100%, meaning I don’t owe anything at all (sent me an EOB too). The bill from Knox Village Dentistry is honestly very misleading compared to my insurance charges. I simply don’t owe anything to this office, and this needs to be corrected. I shouldn’t have to keep calling back. I’ve switched dentists before, and I will be again.