1 /5 Eunice Garcia: The doctor was nice, but the clinic billing practice is slightly infuriating. Since my visit was in January, they collected the entire amount of my deductible $421.00 dlls all at once, the doctors visit was only a little over $200.00 dlls. I said, why would you take all the money of my deductible all at once? I dont understand, the person on the front desk just said this is how the clinic does it, and she was only doing her job, but I have been to other doctors and you pay, and pay until you meet your deductible not all at once. I admit that I will never book another appointment on this clinic. Because of this reason I just explained, I hope this helps other people to think twice before choosing a doctor .
**** Based on the reply I got, I went and directly put this review on the website provided and its been more than a week and no response from the clinic.
****************** 3/6/2025
Hi, this is a continuation of my 1-star review, when my son and me went to see a dermatologist at the clinic, my son got there first and was asked to pay $421.00 to meet the deductible. When I go there I was asked to pay an additional $75.92 for my appointment, I refused to pay since I didn’t understand why they had to charge us with the remaining of our family deductible.
I got a message from Cigna (Open Plus plan-PPO) each visit for $676.00 for my son, patient responsibility $379.62. My Claim was for also $676.00 patient responsibility $75.92.
First It was a visit to a dermatologist that look at our skin, no tests were made, no medicine was administered, nothing else. I got an email saying they contacted me and I said it “ You stated it was not a good time to discuss your concerns. “ which I didn’t received a call.
I hope this gets to the proper channels and helps others to check before you make an appointment. Request to tell you at front when you book an appointment and they check your insurance, tell you how much you will be paying. Respectfully
