Hendrick Medical Center South - Abilene (TX)

5 /5 Dana Polen: I went to outpatient for a procedure on 3/3 and the staff was very kind and respectful. Mandy and Kallie were excellent! Being kind when you are a bundle of nerves means a lot!!

4 /5 Dana Floehr: I went to the ER late Sunday 10/20, and the triage nurse was a nightmare. She was rude, uncaring- simply awful. When you have to go to the ER and you are scared and in pain, the last thing you want to encounter is someone like Nurse Ratchet in triage. That was my first impression of the ER. Once I got to the treatment rooms - everyone was wonderful. My nurse Christian was so caring, as was Heather. There was another nurse that was so kind as well, and I hate that I didn’t get his name. The doctor was great. All in all, It was a good experience except for triage.

1 /5 Lacie Smith: I came into the ER today for pain in my rib cage after surgery I had a week ago. The nurses were extremely rude and I’m very certain one was intoxicated because she was slurring words and couldn’t stand up straight. They made me feel awful. The first doctor I had made me feel extremely uncomfortable. The second one I had (he was bald I’m pretty sure and had an LSU vest on) he was AWESOME! The radiology techs were out of this world amazing and went above and beyond for me! I appreciate them greatly and the second doctor that helped me. The nurses I encountered were very worrisome…..

1 /5 Marissa Herrera: After 3 days of being so sick I couldn’t get out of bed, I went in at a busy time, everyone in the ER had the same symptoms as myself. all they did was give me two swabs and proceed to sit me in a “hall bed” (a literal chair) for 7 HOURS, for two little swabs. As I watch several nurses and other people pass me and treat other patients, I even fell asleep in the chair a couple of time because I just didn’t feel good. Eventually one of the nurses noticed and approached me and apologized, saying there was no excuse and moved me to a room so I could FINALLY be treated. Only for the doctor to walk in and sarcastically say “what’s the big emergency “ and once I told him my symptoms he cut me off, diagnosed me, and sent petty medications and walked out. Absolute trash

4 /5 IG DWA: Didnt have to wait long! Had to take my pregnant daughter in due to asthma. We have dealt with this unfortunately her whole life. Nevertheless, the staff was attentive and kind. (With the exception of one nurse, who was my guess never taught any manners). The doctor was kind and explained everything thoroughly. If you ever need to come to an ER this place is quick, clean and caring. Recommended