Family Hospital at Lake Travis - Austin (TX)

4 /5 S Sh: I took my daughter to the emergency clinic for pneumonia yesterday, and the experience was very slow. The paperwork, waiting room time, X-rays, and getting the results all took much longer than expected. It was unclear if the delays were due to staffing issues or something else. While the care was good, the inefficiencies made the visit stressful.

5 /5 Donny Brown: They made sure that all of my needs were met, even when I could smoke I got off of black without introducing any other drugs in my system. They just looked out for me, I would highly recommend it they were wonderful.

5 /5 S G: The people here really were fantastic to me. I was hit with stomach pains, and everyone from the front desk, to the nurse, to the doctor, to the radiologist were so kind and informative. While I waited for results, they kept me informed and comfortable. And, most importantly, they laughed at my nervous jokes and made me feel safe and seen. While I havent been billed yet, I am optimistic that they handled it appropriately because they communicated with me through the process during check in. Another reviewer said they had an issue with billing; if an issue does come up, Ill report it. But if you dont hear back from me, this is a good place to go.