One Medical: South Austin - Austin (TX)

5 /5 Lauren Musante: I had an excellent experience at this facility. It was easy to schedule an appointment, the front desk staff was really kind, check in was a breeze, and I was seen by my doctor on time without having to wait past my appointment time. The facility is clean and bright, I felt really at ease the entire time I was there, and my doctor genuinely listened to me without making me feel rushed or unimportant. She was smart and friendly, but still so professional. This is my new permanent facility and doctor moving forward!

5 /5 James-N atx: My doctor has been my Primary Care Physician for years, and I was pleased to follow him from his old practice to One Medical. The entire process of making appointments and obtaining information has been streamlined and made easy to manage through their online presence. The service is excellent, the staff are friendly and helpful, the office is bright and cheerful while maintaining the dignity of a professional business. Dr. Alward is most definitely an asset to this group, and I hope to continue the relationship for years to come.

5 /5 Stacey Lemire: I used the telemedicine portal for the first time today. The NP who took my appointment, Therese James, was a great listener, compassionate in her responses and explained everything in terms that I could understand about my symptoms. I really appreciated getting an immediate appointment because my own doctor, while available to me, was not open until much later in the day. This was a win/win for me! Thank you, One Medical.

1 /5 Abby Coleman: I have been a One Medical patient for years. I tried to move to this South Austin location because it was more convenient to my house. After my 20 minute appointment (supposedly an annual physical!), the doctor said she was actually full and could never see me again. When I was upset that I had wasted my time at this visit, she told me to take it up with One Medical. As if it had nothing to do with her. Who is One Medical? Not the doctor who I was sitting with. I guess One Medical is an app. And the app doesn’t provide any care. So I don’t recommend spending the money on the membership for 20 minutes a year with doctors who are too busy and are phoning it in.

1 /5 David Mann: Dr Rie and all the staff are great. Just not happy at all about since the change to one medical amazon. The approved insurance providers list, @ one medical amazon , And their yearly fee they charge. Is redicolously expensive, He has been my Doctor for over 7yrs. Now I am gonna have to change Doctors to to one that is accepted. BOO amazon one medcal.