Emergency Room (ER) at Baylor Scott & White Medical Center - College Station - College Station (TX)

1 /5 Felicia Mckinney: This was my second time having a horrible experience with the ER. The first time, I had a miscarriage in the waiting room and sat there bleeding for hours. Then the doctor was extremely heartless and let me leave with instructions. I unfortunately had to pass my baby at home, in the worst pain of my life. Second time I literally came in by ambulance after having a wreck. Once again heartless doctors and nurses forced me to limp out out barefoot. Didn’t even offer a wheelchair until after I complained. Seems like they rather see you die. Then they forcefully ask for a payment before even seeing you or checking insurance.

1 /5 Andrew Stephens: Horrible experience. Four hours and didn’t see a doctor. Lots of patients waiting while staff cut up and joked around. Excellent business opportunity to cut incompetent staff, increase efficiency and effectiveness. Ended up being faster to drive to Houston and be seen by more competent medical professionals. Not sure why I thought it would be a good experience, was a medical facility with Baylor in the name.

1 /5 Amber L.: Dr. Schmidt was nothing short of a horrible experience. He didn’t listen to a word I said and logged none of my symptoms and dismissed me as a headache. It’s a shame because I genuinely loved this hospital for their outstanding service until meeting him but now I would never recommend this ER to someone.

1 /5 Shaubrey Shelton: My mother was seen in the ER dept on 3.5.25 for unstable blood pressure, chest pain, and dizziness. Throughout the evening, she’d been monitoring her blood pressure which resulted in the ER visit. I called to speak to her & she mentioned her most recent blood pressure. As a healthcare professional, I was concerned with the numbers and asked her to page her nurse. A male nurse walked in and I began expressing my concerns to him. In the middle of my explanation, he said “we’ve been monitoring her blood pressure all evening. She’s fine.” And he walked out. DISGUSTING! LACK OF PROFESSIONALISM, DIGNITY, RESPECT, COLLABORATION, & COMPASSION! No wonder why these reviews are low! Disappointing to see the direction of where healthcare is headed! You’re treating people, lives, not objects!

1 /5 mollyashland downey: I brought my new born in for a rash and breathing retractions and they didn’t even spend 10 minutes examining him and sent us home saying it was just an allergy. I then got into a doc two days later and the very first thing he said was that it was not an allergy. My baby had an infection. I then looked over the discharge papers the next day and saw they lied on everything. They had his weight at 8lbs when that wasn’t what the scale said and two days later at the doc his weight was 10lbs 12oz. The paper says his 02 was 100% but when I was standing right next to the monitor it was 96%. All I can say is don’t take your baby here take the time to either ago across the street to st.josephs or somewhere else because they do not care or take the time to truly examine you or your babies.