Texas Childrens Pediatrics University Pediatric Association - College Station (TX)

5 /5 20valwojazz: We love Dr. Schams and everyone at College Station UPA. Our kids are always cared for, the nurses are attentive and sweet with our girls, and Dr. Schams is always attentive and non-dismissive or judgmental. I truly fear the day he decides to retire even though it will be well deserved.

1 /5 Von M: I will not be returning here. I should have consulted a doctor instead of a nurse practitioner. She arrived 30 minutes late, which is normally understandable, but given that my daughter is non-verbal, level 3 autistic, and struggles to stay calm in unfamiliar environments, this was particularly challenging. This should have been a sign to switch to seeing a doctor for future appointments, but I gave her the benefit of the doubt. In a previous visit, when discussing my sons issues, she mentioned that a chest x-ray should have been done at the emergency room the day before. Despite this, she chose not to perform an x-ray for my son, who had a high fever, opting instead to wait several more days. Ultimately, we did get the x-ray, but only after multiple visits and considerable frustration. Additionally, she provided the wrong dosage for my sons medication. It seems she has too many patients to manage effectively, which isnt entirely her fault. However, I can no longer continue with this place.

1 /5 Joannananananana: This place as absolutely horrible. When I was sick with a fever for A WEEK, I turned to the UPA which did NOTHING. They said it would heal overtime and gave me antibiotics because they thought it was strep throat. It was not strep throat by the way, it was a virus. When they discovered it was a virus, they had me get tested. I waited for around a week or more and I hadnt been notified on my virus. It turns out, my sample was LOST. By the time I found this out, I had already healed from a Chinese herbal medicine my aunt diagnosed me with. This place is extremely irresponsible. Also, the lollipops are very sticky.

1 /5 Yuan Dai: I think this is a right time to give an update on my last review. After I posted my review on Google review, UPA did get back to me for the testing results. I first want to say that I appreciate the office calling me back. Unfortunately the update is really something that should never have happened: they could not find my kids specimen so they called me asking where did my kid get her blood drawn. My rational is that : 1. UPA should have found that they lost the specimen much earlier if they are taking active care of my kid. 2. Where are all those days between the blood was drawn and I post my review on Google review? ----the only reason they did not know the specimen was lost is because they dont care about their patients----they dont care about a child patient, who has been seeing UPA for more than 10 years since she was born, had been on fever for more than a week in 2024. Actually at the same time when I sought care at UPA, I took my kid to St Joseph urgent care since I could not get an appointment with UPA. On the 4th day when I told St Joseph urgent care that my kid was still in fever, urgent care called me back three times that morning, asking me to take my kid back for evaluation. I thought I was in good hands since I was taking my kid to a pediatricians office. What a joke! Doctors cannot cure everything and we as parents deeply understand it. But attitude matters. This is all I can say. We as human beings, regardless it is a practice or it is a personal relationship, we care first, then we cure. I hope my reviews can help UPA improves their practice principles so to help other worrying parents ----UPA, please focus on your active patients, but not how many more patients you can enroll.

1 /5 Yuan Dai: The UPA is getting worse and worse. If you can find some smaller operations, take your kiddo to those small operations. My kid had a fever for more than a week, but they never returned the viral test results to us. During this time, we sought some herbal medicine. Those herbal medicine is magic. They worked better than Tylenol because the herbal medicine ont only reduced the fever, but also had antiviral effects. But, at least UPA owns me the testing results. They are so irresponsible. Plus, during the active treatment, I sent messages to the doctor in "my chart". He never got back to us. But when we were in office, he told us that we could send message in my chart. I am sorry, if you dont check the messages, that is totally fine. Please be straight with us.