Integrity Urgent Care - Bryan - Bryan (TX)

5 /5 Louise Langdon: I love this "in hospital" program. The doctor and every one of the nurses were excellent! They were upbeat, very helpful and kind. I certainly hope i dont have to do this again but if I do, I know I will get great care from you. Thank you for everything.

3 /5 Helena Khuri: Always severely understaffed no matter what time of year you go. This is the most staffed out of the three locations in this area, and thats being pretty generous. Appointments feel useless because youll be in the waiting room for an hour or more no matter what. When you are seen, the doctors and NPs are consistently dismissive of your issues. They talk over you, and make you feel inferior for requesting further testing or a second opinion. You have to fight for everything. Multiple of my friends have been misdiagnosed because they get seen and written off as "just having the flu" when it in fact has been a much more serious case (see: pneumonia). Pretty much the main positive of this place is convenience, but you might have to visit more than once to get proper diagnosis and treatment. If youre afraid of confrontation, youll have a better shot of actually being listened to if you bring a friend to speak up for you. :/

5 /5 mem mac: I was diagnosed with an upper respiratory infection. I only had to wait about twenty minutes and was tested for flu and Covid;both test were negative. I was told if I was not better within three days to return. I received excellent care. I am so appreciative!!!

5 /5 Renee Kim: My 16 month old had been running a fever off and on for several weeks and was just miserable. We were visiting family from out of state and I couldnt bring myself to wait till we got home. When we arrived, check in was fairly simple since we had booked ahead and started the paperwork process before arrival. Intake nurse was very understanding and when temp was taken we discovered my sons fever was much higher than I thought. She immediately asked when hed last had meds and if she could administer Motrin. Yes. Then doctor, knowing it was gonna take a bit for results to come back, suggested to nurse that we could do testing before the doctor was in to see my baby, so results would be back by the time he was in to see us. Doctor was very caring and personable. Very grateful to be in such gentle, thoughtful hands.

1 /5 Bobby Gray: Absolutely hot garbage. I have a tooth infection. Half my face is swollen, and I have a lump the size of a baseball on face. Totally obvious I’m in pain. I get they don’t practice dentistry but I couldn’t get in to see a dentist until after the weekend. Meanwhile I’m in severe pain and needed medical attention until I can see the dentist. I see the nurse practitioner Jacob Olive. He does give me some antibiotics, which was helpful, but then tells me to take some Tylenol for the pain! Tylenol…. for an abscessed tooth!! You have to be joking with me right now. So I called to let him have it and he proceeds to tell me that he isn’t a dentist and if I’m in “that type of pain” I need to go to the ER. I will admit I chewed on him pretty good. Then after the call, out of pettiness, he called and canceled all the prescriptions! After a drove an hour to the pharmacy! Mark my words this is not the last you will hear from me. I will chase this all the way to the top of Integrity and my insurance if I have to. But I will make sure I get my money back and that my insurance doesn’t pay one cent of that claim! This place is absolute trash! I’m not taking this on the chin…. Buckle up buttercups!