Texas A&M Health, Family Care - bryan - Bryan (TX)

1 /5 Mecka B: If you’re paying out of pocket or through your insurance company from your employer this place is the worse center I’ve ever been to. Im working on a formal complaint against this place. I’ve been waiting for medical paperwork for my employer over 3 months, never received it. I tried talking to office manager Julie, she lies about her whereabouts to avoid talking to you. When you make it to your appointment. There will be about 6 girls behind the 4 windows. They do absolutely nothing, no hello can I help you, nothing. If you want to be seen for multiple reasons like for example; you have a headache and your leg hurts. You will need to set up multiple appointments, they will only treat one thing at a time. This is so they can get paid for each issue. If you have bloodwork done that is an additional charge over $120. The ladies that answers the calls are so rude with the worse attitudes. I pay for very good insurance will never go to this place ever again. One good thing is the resident doctor Dr Grant was the sweetest guy but I can not and will not be treated poorly. It is not right.

5 /5 Marie Goad: I’m giving 5 stars because I usually see Abigail Carranza. She was booked I definitely noticed a difference in the patient/ dr relationship. She is exceptional every time I come in for a visit. Making me and my family feel like we are top priority. My visit this week was far from the standards she has set. I will definitely wait for Dr. Carranza my next appointment.

1 /5 Ryan Williams: This place would rather watch you die than offer any type of assistance. The doctors are nice. Front desk staff lacks empathy, professionalism, and courtesy. The phone system is also horrid.

1 /5 Nicole dietzel: Honestly, some of the doctors are fantastic, but you will work with residents. Its the office and call center that are a royal mess. Paperwork will take days longer than they tell you. Prescriptions may or may not get called in or updated on time, especially if your insurance changes. Your appointment may be changed or canceled without warning. If more than 1 member of your family sees doctors there, the right hand does not know what the left hand is doing, so you cant assume theyre returning your call. And when your resident "graduates" or whatever, youre thrown up in the air, no guidance or anything. Even the after hours line will do you no good in the transition. Its been 36 hours and nothing.

5 /5 Pattie Pederson: I recommend the A&M Physicians Group to everyone. I can not stress enough how wonderful their entire organization is. My PCP is Dr. Blalock, and I adore her; but oftentimes, I need to be seen quicker that her schedule allows. I always feel confident that whomever I see is quite capable of helping me get fixed up. Best group of medical professionals!