Edinburg CISD School Based Health Center - Edinburg (TX)

1 /5 Jada Molina: I am extremely disappointed with the services at this clinic. I switched from my previous doctor due to distance, but I’d rather make the drive than continue here. I have low iron deficiency , and over the summer, the doctor prescribed supplements. However, it took over a month to receive the medication, despite my repeated calls. Each time, I was told it was being sent, but it never happened. I had to move to San Antonio due to work & I still didn’t have my medication, and my mother had to go in person to remind them that I needed my prescription because I was feeling unwell without the supplements. Recently, I injured my toes and called on Wednesday to schedule an urgent appointment due to the pain and bleeding. I was told they had no availability and was advised to go to the ER. After the ER visit, I called again to schedule a follow-up, and they finally gave me an appointment for Friday at 8 AM. I called at 8:03 to inform them I was running 8–10 minutes late, but they refused to see me, claiming their grace period is only five minutes. In the past, I had been told the grace period was 15 minutes, yet they insisted it had always been five. I found this very frustrating, especially since I had previously arrived 10 minutes late without issue. To make matters worse, they prioritized walk-ins over my appointment and told me to reschedule for Monday. I’ve been dealing with pain and bleeding since Tuesday, and I’m worried about infection, yet this clinic has shown no consideration for my situation. I’ve now changed doctors & they’re gonna see me today with no issue since they understand the urgency of the situation. P.S. This review has nothing to do with the PA; it’s solely about the administrative issues at the clinic. Dr. Brenda is super sweet and caring about her patients. Also, as a full-time student with a part-time job, I cannot afford to be absent or request days off from work, which makes this experience even more frustrating.

5 /5 Alexia Tijerina: I have been going to this clinic for the past three years and I have nothing but great things to say. They always have appointments available within a couple of days and the one time I needed a walk-in appointment for stomach poisoning they were very quick to help me because I have been a pre-existing patient. The providers I’ve had have been nothing but kind and honest with any condition or illness I’ve had (stomach bug, back pain, mental health, tendonitis, pre-diabetes, weight loss issues, pap smear, and even the common cold) They give great referrals and are my first choice for all my medical needs!

1 /5 Carlos Torres: Worst place to go dont go of your dying .they will tell you you need an appointment for everything.head to emergency room faster than this place.they can never help out with small things never going here again .as a local edinburg resident its a shame to have this place as our local clinic. Wish I could rate negative stars they deserve it

5 /5 Dafne Ortíz: I think this clinic is good for preventive services, since there is no appointments at same day when getting sick, however personnel is attentive, I was impressed how fast was the process, I was expecting to wait longer to be attended by physician, but it was the opposite, Physician Guerra is super nice and attentive, she helped me out with my medical conditions and referrals. Take an opportunity if you need preventive services or follow ups.

5 /5 David Lindenmuth: This clinic is a throwback to the days when you would have a physician see you and take their time with you rather than hurry in and out in a couple of minutes. All the providers from Doctor Gomez through the intake staff to the PAs are top notch and very attentive. I brought my entire family to them after my last primary physician retired and have been very satisfied with them over the years. I have noticed others complain about not being able to get an appointment when sick, and though I can empathize with them, this is because the providers at the clinic are not hurrying through their scheduled appts. I would recommend this clinic to anyone who wants thorough and attentive care.