2 /5 Thomas Smith: Dr. Linden is great-he is kind, listens, and doesn’t make you feel rushed. Here is my problem with HV Family Medicine. My insurance pays for a yearly wellness visit; that’s great. I go to the doctor, get my check, he asks me how my blood pressure is at home, I say that it is a little high, he suggests changing the dosage of the medication, and I agree. Just because of that short conversation, my visit goes from a wellness visit to an office visit, and I am charged for it. Shouldn’t a discussion about blood pressure be a part of “ wellness”? Be careful what you discuss with your doctor. Shortly after I complained about this to the office manager, Laurie, she said that she would talk to Dr. Linden, and I said I would tell him myself before I go elsewhere. Within 15 minutes, I lost access to my patient portal. Take your chances dealing with the office staff!