West Texas Orthopedics - Midland Guy Quiett: I have driven both my father and my mother-in-law to this office. It’s a 2.5 hr drive each way. My father was treated very rudely and kept waiting by the front office staff. The Dr was very abrupt and dismissive. We did not go forward with his surgery through them. My mother in law had hip surgery with Dr dickens-it went fine. However her follow up was a nightmare. The office called 4 times to reschedule! The day arrives-we make the long drive- only to be told she missed her appointment and they couldn’t get her in for hours. Needless to say everyone was highly pissed off. My 85 year old mother in law will NOT be returning to this office ever again. There are other choices-I suggest you pick one! This business will continue to lose business if they cannot get better trained, pleasant staff.
Briarwood Clinic - Midland Xavier Lopez: Went their yesterday and overall had a pleasant time. Despite being told the wait would be 2 hours, my guess is they really pushed through and my entire time there, including the wait, the prep, and seeing the doctor, was about an hour altogether. Staff was very polite and the CNA that helped me was exceptionally so due to the fact that I was actually nervous having not gone to any doctor in over a year yet they were very polite and reassuring. Once again, all in all, I would highly recommend them.
