Doctors of Internal Medicine - plano - Plano (TX)

2 /5 Christina Hutton: Doctor Noel and Dr Bangs are great. The front office however does not keep track of calls properly. I e been charged for a no show 2 times. Once I cancelled same day. I understand that one but the other was flat tire where I was sitting on the side of the highway. 1 mile from the office. I called both times and theyre telling me there is nothing on file at all of me calling. Then decided to speak about my financials in front of everybody there in the office instead of taking me into a private room. Very unprofessional. Thats why I give the low star count.

1 /5 Ron Nader: I have been coming here for a while and it has ALWAYS been an unpleasant experience. This last time I made an appointment. I asked how much will everything cost. I even asked to check because I always end up paying more and guess what. I just paid $100 more than what I was told on the phone. AGAIN. Do not trust what they tell you on the phone. This will be my last visit here. My entire family such as uncles and grand parents stopped coming here a while ago. This places is EXTREMELY unorganized and no one knows what the heck is going on. Everyone gives you a different answer. If you call in to ask for something like how much will some procedure will cost, you can be 100% sure that it will be incorrect and you will ALWAYS get charged more. If you pay out of pocket here, you will always get a bill a month later for more money even when you paid for everything outta pocket. They even lost my EKG one time. When the doctors tells you to ask for something from the front desk, they literally never have a clue what their doctor was asking you to ask them. When you complain to the doctor, they will say they have nothing to do with the front desk and it is not their problem. I am in process of switching to another doctor. I am done with this place.

1 /5 Dee Mauldin: I would give no stars if I could. I have been a patient of DIM for years now and Ive seen the decline in service severely diminish. I scheduled an appointment for 10:45am on 1-31-25. They ask that you arrive 15 min early, which I did. I was getting worried that they forgot about me and at 11:30 a nurse came out and said , that they are running behind. I had been fasting for my appointment for over 10 hours and they didnt even give a crap to let me know WHY they are running behind and that they were sorry. DO NOT use DIM, you are just a paying patient to them that they do not care about!

1 /5 hedieh H: Its a scam! They gave us a blood pressure device and they said it is free without any further payment and it is just for nurse to monitor the blood pressure! After we went for the visit they charged us for monthly 30$ use of this device also they said they cannot use pull out the results! Now we have a monthly 30$ bill without using the device!!!!

1 /5 Sobhdn sn: They gave me a blood pressure monitor, stating it was free of charge and only for the nurse to monitor my blood pressure. However, they later started charging me $30 per month. Ive reached out to them several times regarding the billing issue, but they never call me back. Instead, I just keep receiving a $30 monthly bill.