Cedar Crest Hospital - Belton (TX)

5 /5 Erica M- ProDOcers Word of God: I and my daughter had a marvelous experience. I can say parent availability is probably the key thing to the treatment actually working. Everyone was attentive and hands on to both me and my daughter. The recommendations was great, its an investment, but the therapy is actually helping us both. Thanks to the entire staff. My daughter was there for 30 days and neither of us are perfect but were both BETTER after her stay. She dont even talk back like she used to. I truly recommend this place for any parent and child, but be willing to invest in your kids treatment afterwards and be available while your child is in patient. Im beyond grateful that we made this choice for her. From Erica and Joy. Thanks Cedar Crest⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

5 /5 Eric Evans: My adolescent son was transferred to Cedar Crest from the ER at Dallas Childrens. He was inpatient for a bit at Cedar Crest and then transferred to their adolescent residential unit. This is his 4th mental health hospitalization and his first residential stay. I have to say that I am very pleased with the care he is receiving at Cedar Crest. The intake was the fastest and most thorough we have experienced. We have been able to visit with him and he seems to be settling in well. He has been able to call us to talk when needed and we can talk to him as well. For reference, he has been at facilities in Frisco, Arlington, and Ft. Worth. While this is a pretty far drive for us, it is well worth it for him to get the care that he needs and seems to be getting it.

1 /5 Reese Lozano: Hi. I stayed here for 3 months as an adolescent from January to March of 2023. And the things I saw just within that time were horrific. This "hospital" is utterly inhumane, and please, never send yourself nor your children here if you expect them to actually get better. I was sent here after my 10 short-term facility visits over the course of all my teenage years prior hadnt led to any significant improvement. I made some friends here, but mostly out of fear. If you act out in the slightest, the staff punish the whole unit. One time, the staff made what was essentially a naughty list for anyone that even remotely acted out in their eyes. One of my roommates was a teen mom and she was put on said list because she defended herself against a staff member that told her "youre a mother now, act like it", among other hurtful things I can hardly remember ... even though she was literally a teenager. Some time later, a girl had a breakdown and soiled herself in the Activity Room, and all the staff made us go outside while they dealt with her, and then named off the list of kids on the "naughty list", and told them THEY had to clean up this girls human waste, or they would get sedated. And sure enough, everyone that refused, we didnt see them til MUCH later that day, because they were knocked out all that time. This is just one of the many horrific stories I have from this place, and I am livid as I am recalling all of this because how can you call yourself a hospital when youre doing the opposite of helping people? Many people I knew from here walked out with more trauma than they came in with. It is insane how this place has not been shut down yet. Whats so unfortunate is ALSO, I have no other evidence of any of this except my own word, because THERE WERE NO FUNCTIONING CAMERAS on the unit. At least at the time I was there, according to the staff. To my knowledge, no repercussions had been given to any staff, which I assume is probably either because of the lack of camera footage, or poor management, or both. The only positive thing I have to say about staff was 2 of the therapists that worked the unit I stayed on, Patrick and Melanie. I am doing much better these days, but not because of my stay at Cedar Crest early last year. This place must be shut down.

1 /5 Stacey Ray: This is no type of treatment center. All they do is put a tracker on your wrist and do checks to make sure you’re still there and that is it. Not structured at all. Yeah they’ll open the medication door but it’s up to you to take it. They don’t give you a schedule when to get medicine or when meals are happening. I missed lunch bc I was in the shower definitely missed lunch that day.I am also lactose intolerant and all they would serve me is milk every day, breakfast lunch and supper. They never changed my order to put juice. I only got juice one time because I pulled it off the line myself in the cafeteria but when meals are brought back they bring milk only. Also the HEAT has been broken for a couple of years had to sleep with my jacket on even after wearing it all throughout the day. The shower pours water down the wall not onto your body. Also this is a BIG one they aren’t doing counseling sessions or regular groups. The only way someone can mentally get through the day is to lean on others who still have their minds and find comfort within the people you meet. Talking to one another is one of the only ways I made it through. I only give one person a positive review and that is Anthony. He cared about people. No I’ll give a positive review to Lola and the therapist with the curly red hair for hearing me and getting me out of there. All the reviews you see about outside time the pool and all that, yeah they’ll open haven’t used that pool in two years. There was a complete riot of nothing but complaints from all the patients one night and I knew they weren’t being heard so I told them to all fill out a grievance form, The patient don’t know their rights nor how to be heard so if you have someone going in there, pray for them and let them know that they have rights if they have complaints to fill out a grievance form and to make sure that it gets turned into the higher ups. We should all have a voice. Zero stars people. It’s not a treatment center it’s jail.