1 /5 Alaina Browning: I went in for a teeth cleaning that should have been 100% covered by my insurance. Instead, I waited over an hour and a half to be seen and when I finally was; the doctor REFUSED to clean my teeth without “addressing my gingivitis” (when I know I don’t have gingivitis LOL). This was just a way for the office to charge me $200 out of pocket and my insurance $400 and make more money off of my back. More money for them to do a gingivitis cleaning than a normal teeth cleaning so why not upsell me (obviously they thought I looked like I had money and insurance).
I literally said can we please just do the basic cleaning that insurance covers and the dentist said NO bc he didn’t want to be unethical to the board about not addressing my gingivitis (sir, what about ethics to your patients?). I should have walked out but I had already waited over and hour and a half and had taken off work and can’t miss work for another dentist appt like I needed to have my teeth cleaned that day as planned so I went ahead and did the cleaning and paid the $200 fee for what should have been a basic teeth cleaning fully covered by my dental insurance. I was aware I was being taken advantage of and it felt really gross but I SEE YOU and I’m not dumb. I want to warn others to avoid this place and go somewhere the staff is respectful of your time, money, comfort and welfare. Also tried to get me to schedule for other procedures I didn’t need and told me I had cavities that I do not have lol. I had been at Mint Dentistry a week prior and had full exam/xrays done- the doctors there said my teeth and gums were perfectly healthy so I’m not sure why this happened but it was violating.
WARNING: this office will try to upsell you and put you through unnecessary procedures and thinks patients are dumb. Attaching photos of my teeth BEFORE this cleaning where I was diagnosed with “gingivitis”. Shameless scam money grab waste of time.
