1 /5 Linda Ellmore: I went at my appt time, and it was locked with no one inside. When I called, she said I had the wrong time, but I’m certain I did. She had left for the day even though the hours say they’re supposed to be open for walkins. The sign even said open. There was no apology or acknowledgement that she could’ve written the time down wrong—it was just “you weren’t there at your time, so I left.”
