2 /5 Victoria St Peter: I’m am writing this review on behalf of my mother as she has limited understanding of the internet and writing reviews.
My mother has gone to this place before and claims it was a great experience when getting her highlights done by stylist Lupita, so much so that she decided to return. She called to schedule an appointment and they told her to go Friday at 10 am. My mother got to the salon and the place was closed. She waited until 10:30 am and decided to leave shortly after. This was very inconsiderate of her time. To add, she called several times and no one answered. She also called Lupita directly and she did not answer. In the end, she called the salon again around 11 am and was informed that the stylist was having car trouble, which is understandable, however, they could have answered, called back, or had the courtesy to inform her of this situation.
The place seems disorganized and unprofessional in regard to customer service. My mother rescheduled for next week however it would have been nice if they could have tried to squeeze her in sometime today as she was planning to get her hair done today which is why she made an appointment.
