Balayage Bar & Boutique - McKinney (TX)

1 /5 Jacqui Blackowiak: I called twice more than 24 hours in advance to reschedule and no one called me back. The next day I was told I had to pay for the full service. It’s unjust that they didn’t pick up their messages or bother to call me back. I know they have a strict 24 hour cancellation policy so I made sure to call both times before 24 hours and got their machine both times. I will never go back there. I NEVER rescheduled less than 24 hours ahead. NEVER. And if you were more affordable rather than gouging everybody’s eyes out maybe I wouldn’t have to. I don’t want to hear about you rescheduling and not charging me because your policy is 24 hours so you shouldn’t charge me anyway. I don’t believe your “sweet” response at all. You’re just in it for the money.

5 /5 Dylan Palmer: Andrea has been cutting my hair for well over a decade! She has always done a phenomenal job and always finds a way to get me on her schedule as her services are in such high demand. The salon is a very welcoming and relaxing environment. If you are looking for the best salon and stylist in DFW, look no further.

5 /5 Sherry Romano: I have been going to this salon for almost 2 years now after moving to Texas from the Midwest. I have worked with both Anastasia and Melanie. Both do a terrific job and listen to my requests while also providing great tips. Salon has a very friendly environment. Highly recommend!

1 /5 Christel Blake: This salon does a great job no doubt, but on several occasions, they gave me a price during consult that when completed was actually double the consult price. But I have to say, thats not even my main complaint, I had cancelled an upkeep appointment for my extensions and rescheduled for a future date, but because the woman on the phone didnt cancel out the previous appointment when I went back in for the new appointment, they added $100 to my total bill without even telling me until after I paid, I was so upset bc I had cancelled that appointment but they charged me for their mess up!? Anyway, I wont be going back there, who does that to their clients? Ive spent thousands at this salon for my extensions. Sincerely, A dissatisfied customer. PS. After seeing other reviews saying the same thing about the cancellation and how they were wrongfully charged, I knew I should have checked the reviews before going here. Camille amongst others remembers my shock at the time I was charged because I was unaware I was going to be charged $100 for their mistake. So her response is a lie.

5 /5 Savannah Lammers: I had already reviewed this place before, but wanted to give an updated review! This place is amazing! Not only did my hair dresser listen and follow through with what I wanted, but she also ensured I had an enjoyable time. I work 6 days a week, so this is one of the few places I get to relax. I appreciate the staff making sure we all enjoyed ourselves and for giving me a good laugh. They also call if there may be traffic or if their appointments end early so that I can prepare ahead of time. Of course, my hair looks amazing and the salon is the cutest! Go get your hair done and sip a mimosa too!