Ascension Seton Williamson Hospital - Round Rock (TX)

1 /5 Rshu: The doctors and nurses were excellent, however, there are some rude workers at the ER!! The intake people, the med tech and even the person calling you to the back!! You would think with a large elderly population coming there, they would have a little more compassion!! Atp, it makes more sense to go to old Brackenridge hospital and wait the extra time!! I don’t trust people with a bad attitude working on me!! Some of those works are just pure evil!

3 /5 James Stobinski: Nursing care was very good, very seldom saw a doctor. Each time my sister was transferred (3 times) something disappeared. Mostly small, i.e. 2 full boxes of puffs tissues, her comb and most recently a fast charger for her phone. Third transfer was to a room with no phone, no call button or TV control and no chairs. Additionally we never received a message to tell us she was being transferred to another room/floor.

5 /5 Naeem Khan: It was a great experience throughout the whole process of my hernia surgery. The front desk staff, the waiting area staff, the entire nursing staff were excellent and very cooperative. Dr. Erik Lough was extremely helpful in explaining the entire procedures of surgery. The anesthesia doctor and nurse were kind enough to explain anesthesia procedures. My overall experience at the hospital was excellent.

4 /5 B Wright: The staff in the emergency room and 3rd floor were great. Doctor should work on bedside manners. It doesn’t matter if dealing with a newborn or elderly being sensitive to the family is as important as giving concrete information. Instead of blowing them off because you have other things to do or need there bed for another patient.

2 /5 Joyce StAndrie: I was not impressed. It was a completely different experience than it was 4 months ago. First of all, I had 5 different nurses taking care of me. They just kept wandering off, then someone else would come introduce themselves. The first nurse was male and he stuck in the blood draw needle in the muscle of my foreman, even though I told him that no one has ever had trouble using the inside of my elbow. He said he didn’t like using the inside of elbow because it’s too uncomfortable. It hurt me very badly for a couple of hours. I told him look it’s already bruising. He said that’s just blood gathering under the skin and it would go away. He couldn’t get any blood flow so he moved it to my hand. Even though he had already told me that the veins in my hand probably wouldn’t work. He told me he blew out that vein so he moved to the crook of my right arm. That was the most painful experience with blood draw I’ve ever had. The anesthesiologists came to talk to me and they were awful. If I had not been through the same procedure 4 months earlier, I would have had no idea what they were talking about. When I was out of surgery and Dr. Hanson came to talk to me, he asked how much I remember about being in the surgery center. I told him way more than last time. He said I thought so, you were still talking until right before the surgery. Then he told a different male nurse, ‘he was weird. I’ve never seen that before’. When that nurse went to add something to my IV, he discovered that the IV was no longer in place. Finally, they moved it to the crook of my left arm- where I asked him to put it originally. I had two or three more nurses after that gentleman. The recovery nurse was good, but she talked and talked and talked- she was so loud. She had one more nurse take over for her before I was released. And she acted like it was her first day and she had no idea what to do. My daughter was only there for about 30 minutes and she even said, I am not impressed with this place!