PAM Health Rehabilitation Hospital of Round Rock - Round Rock (TX)

5 /5 Shalondra Shanks: I want to thank the entire PAM staff! Nurse Phyllis was the best, Susan thank you! Therapist Beth, Ashley, Janell and Janessa! They were super supportive in helping me go above and sometimes beyond in my therapy, making sure I knew and did everything I needed to, so I can go home and be comfortable, safe and successful in my healing process! Darla my case manager kept the communication going smoothly and did a great job!! I forgotten a few names, everyone that helped me wound care and dietary was awesome! Just wanted to thank the entire staff for taking such good care of me!!

1 /5 Jeremy Trainer: This place was a nightmare. The entire therapy staff was told they were incompetent and that their clinical judgement couldnt be trusted. We were asked to perform tasks that were unethical. Minutes mattered more than quality care. Employees were openly disciplined in front of other staff. Employees were terminated for speaking up and standing up for themselves. There was no interdisciplinary team approach. Therapists werent even allowed to talk to case management. There was a definite lack of support from all management, despite promises that they were working in our best interest. The clinical therapy staff is amazing, but these other issues made working at PAM miserable.

5 /5 mark lloyd: *Lead nurses and their assistants were professional and caring and gave their very best to give quality care, attention and TCL toward my Dad. *PT & OT staff at PAM were so respectful yet pushy enough to get the very best results and progress out of a room full of patients, to include my Dad who at 99.9yrs old needed exactly the standard and extra push to gain strength and endurance after two back to back surgerys. *Food services were always timely with the deliveries and did their best to add variety and choice to the patients. *A huge thanks to ALL for your energy, efforts and individual touches that helped my Dad stay emotionally engaged and encouraged during this pivital phase of his post surgery journey. God Bless, Mark Lloyd son of patient Chester Lloyd born Nov, 23, 1924 (99.9 yrs old)

5 /5 Dottie Marek: This is my second trip here and I stayed longer to make sure I was on the right path of getting healthy. I was doing great when I left walking well with my tall walker, bathing & dressing myself, felt good about myself, was ready to conquer the world. I left the next day to go do my neuropathy stimulator surgery. The PT s are excellent they worked me to the bone, Dawn was my favorite! My OTs were very knowledgeable especially Jeremy I learned a lot from him on how to take care of myself. My husband was very impressed with him too! Both of my speech therapist were wonderful! Made me think outside of the box. Jayne was extremely helpful to me several times. Dr Chavez thank you for taking such excellent care of me especially for letting me get some good sleep. Dr S. Thank you for getting rid of that terrible head cold or allergy that attacked me!

5 /5 B BS: I stayed here for 8 days following bilateral knee replacement. The PT and OT therapies were excellent and I will be returning for outpatient care. The nurses and their assistants were caring and helpful although often slow to respond so it is necessary to give them some notice if you need help. Both of the physicians were attentive and happy to answer questions. Even the dietician came in and tried to help me make preferred food selections. It is difficult to make a selection when in need of a rehabilitation hospital but this was a good choice.