1 /5 Ximena Del Monte: I’ve been here multiple times and I always feel like their blowouts are average. But recently, every time I go my stylist doesn’t blow my hair out enough and leaves a lot of frizz because it is not fully dry. I had to tell her serveral times to properly blow dry it because it was still humid. My daughter and I both went for an appointment at 1 pm and I got tended to right away and it took my daughter 40 minutes to be seen. When I asked if this was normal, they said yes because the individual before me could have a lot of hair, slowing down the styling. Which I understand, but they did not give me a courtesy call at all before my appointment to let me know that my daughter’s stylist was running late.
I needed curls for my daughter and they did a very poor job on her blow out and they STILL charged me full price for a 45 minute service and they only serviced her 20minutes. I have called multiple times to speak to a manager, in order to give them a chance to address the issues and they never gave me the time of day.
It is over priced and their job is average or below average. Valerie is the only person I trust there.
