Abilene VA Clinic - Abilene (TX)

3 /5 AnnMarie Schaefer: My husband has been multiple times. Hearing issues Knee issues Back issues Shoulder issues However the hearing aids continue to fail. Today is Wednesday prior to Thanksgiving. He’s on his way to the VA again. I’m hoping this time they will work for at least a month.

1 /5 Sean Desrochers: This clinic is horrible, they will make run around in circles trying to get something done. If you want treatment for something they make it as hard as possible. They send patients to a specialist then refuse to provide the medication the doctor prescribed. Their care is less than acceptable! The VA should be ashamed of themselves! If at all possible do not use this clinic for your own best interest!!

2 /5 Steve Alexander: The way I was raised was to never be so proud to admit when Im wrong and to always say "Im sorry" at least. Ive probably said it a million times. However, like many places these days, the VA has a big problem with that. Why ? I wrote a 28 page letter describing repeated harassment, threats, lies, discrimination, Labeling me, talking to me worst than trash and Verbal and physical abuse and more !!! After a long time, I received a really nice letter, kindly asking me not to raise "My voice* !!! Not a single mention or validation of any complaints or just a simple " IM SORRY FOR THE THINGS YOU HAVE UNJUSTLY BEEN THROUGH. I think this is very wrong!!! How can anyone. Including disabled veterans get any closure when not a single employee admits to that disabled veteran that they were wrong and a "Simple "IM SORRY" !!! In closing, I want to say that there are a lot of Absolutely great employees at the Abilene VA Clinic, but there are quite a few employees, in my opinion that "SHOULD NOT HAVE THE RIGHT TO HAVE ANYTHING TO DO WITH VETERANS AND SHOULD BE FIRED AND NEVER EVER ALLOWED BACK". "IM VERY SORRY "to any VA employee for anything I may had said or done wrong. "I AM VERY VERY SORRY" !!!

1 /5 Dawn Spencer: I cant imagine worse mental health care than I have received here. My service connected PTSD (100% disability rating) has been more triggered by their psychiatrists than 2 years homeless in the street. I dont think they have ever had an answer for any question Ive ever asked regarding my mental health or medical care. Its like pulling teeth to get documentation from Drs that are needed for disability. Care is not consistent between providers. Providers do not communicate. For medical care, Ive received much better medical care at urgent care. I would rather have no care than what they provide. I feel bad for the veterans who have to pay for this clinic. Its sad that Ill probably go back to being homeless for a chance at better mental health providers.

5 /5 Michelle My Belle: Bc of this location. Their staff has given me hope in the VA system again. Sadly, my dad is moving! Were devastated to lose this place.