Port Lavaca Clinic Associates - Port Lavaca (TX)

5 /5 Patricia Jahn Lawson: Weve retired down to the coast from Houston. We still have some of our specialist doctors in the medical center in Houston. Dr. Falcon is our GP doctor. Because of my husbands health issues she has had to interact with many of the doctors in Houston. The doctors we see are truly world class, and they have commented on what a outstanding doctor she is, because of their interactions with her.

1 /5 Itsy Mitsy: Rude staff, couldn’t answer one simple question regarding accepting insurance. I called prior to make an appt and was told yes we accept your insurance only to be told no in person and wait 5 hours to be told okay we can see you but the dr doesn’t want to see you until 4 hours later because you missed your appt time. When it was their fault I missed it. Luckily a different dr was on call and saw me. They were so rude and handled the situation so poorly, especially on the way out. The reason I stayed so long waiting was because no one knew how to answer my question about whether or not they accepted my insurance. They were scrambling left and right, they have no phone etiquette and are outright lying just to get you through the doors. The person I had spoken to didn’t even communicate with the other staff about my insurance and then backpedaled and tried blaming me when I was clear about my insurance before during and after making the appt to not waste my time. Then they made an appt without my consent after the visit and still being so rude and condescending.

1 /5 sezada “Sergei Zavalov”: Doctor are great but assistant personal are awful, specially over the phone. Those people do not care if you are without prescription for days and do not transfer your inquiry to the doctor. Forced me to find a better health care provider.

4 /5 Arie FM: Sometimes there is a long wait time, but Ive really liked this clinic and everyone who works here since I began coming here EXCEPT one of the ladies at the front check in. I wanted to ask a question and she didnt even allow me the chance to ask the question when she said impolitely "grab a ticket Im busy!". I didnt interrupt a conversation or anything like that I waited till she finally looked at me when I started to speak. She could have easily said "give me one moment maam", but no. Sadly, she is the reason I didnt give 5 stars. She is a middle-aged woman has short brown straightened hair with blonde highlights and wears glasses.

5 /5 Marcia Thompson: Time Kwii is the best. She asked me exactly what was wrong. What pains and problems and she got right on checking out my troubles. And whatever test my husband wanted me to have . No problem she took care of it. Got back to me in a timely fashion. She’s good!